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470 Gold Star Highway, Groton, CT 06340, United States of America
February 13, 2016
눉parking lots full of ICE and SNOW,not sanded.clogged sink,holes in bathtub wall,bathroom door veneer peeling hanging off door,baseboard heater in bathroom you need to crawl under enormous plastic sink to reach control.Continental breakfast was to be at 730 am we were told at check in time the night before..When We arrived at dining room door was locked at 7;45am ,heat was off..When I rang door bell I was told breakfast was now at 8am.When owners wife came out We were told breakfast was now 8:30am.She placed a pitcher with about 6 oz of milk frozen 4 donuts 3waffles and 2 bagels and a container with margarine and cream cheese ,no syrup for waffles and went back in the back room where their apartment was and didn't return leaving HEAT OFF
눇LOCKS WORKED ON DOOR HEAT WORKED HOT WATER WORKED
February 1, 2016
눉Everything...the place was disgusting, the staff was unfriendly and we woke up with aches all over. The place is a dump.
February 2, 2016
눉Stay away, this place is beyond horrible. Dirty, smelly, poor lighting in such a tiny room. Pulled the covers off the bed and the sheets were visibly dirty, didn't want to risk laying down for fear of bed bugs or crusty stains. The locals know this place is a dump and known for "prostitutes and drug use" the people at the front desk are rude and unhelpful. I got there and left to find a different hotel within 10 minutes. Supposedly someone was murdered here a few years ago, The lady at the front desk wouldn't refund my money for our one night stay "because you booked online" I didn't care, I'd rather lose the fifty bucks than stay at this place another minute. We left and went to the Hampton inn up the road. I now know to stick with the hotels I know when I travel. Worst hotel experience I've ever had.
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