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3555 Las Vegas Boulevard, Las Vegas Strip, Las Vegas, NV 89109, United States of America
August 9, 2015
August 9, 2015
눉On check out day, Monday July, 13th, nobody was working on the hotel desk. There were over 100 people lined up to try to check in or check out. There was hostility towards the hotel and hostility towards other guests as some perceived others trying to skip the line up. I saw at least 3 fights nearly break out. Security definitely had their hands full. The online check out through in room t.v. was not available at that time of day. I wound up leaving the hotel without checking out, without being able to get a shuttle to the airport and without getting an itemized bill. My credit card has been debited though not for the price I was quoted. It was more. I have emailed and been told I would receive a bill within a few working days. That was a month ago.
눇Our first room was dirty and the in room safe did not work. The bathtub could not be completely shut off. The staff was excellent in moving us to another room for the next 4 nights.
August 8, 2015
눉You did not honour the instruction of the travel agent. I was robbed of my cash
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