3555 Las Vegas Boulevard, Las Vegas Strip, Las Vegas, NV 89109, United States
#164 of 218 hotels in Las Vegas
Guests' ChoiceBased on 13150 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
9.0
Facilities
7.3
Staff
7.2
Value for money
7.3
Free WiFi
8.8
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End of dialog contentReviewed: 25 April 2024
Lori
United StatesNever got new towels although we requested more several times
Beds were comfortable, room and bathroom were spacious
Stayed in April 2024
Reviewed: 24 April 2024
Reneka
South AfricaThe casino floor and restaurants had limited options compared to other hotels on the strip.
Rooms are clean and spacious. Great value for money. The hotel is centrally located on the strip with access to the monorail. The hotel staff was friendly
Stayed in April 2024
Reviewed: 22 April 2024
Sophia
United StatesNo indoor pool. When we stay few days hot water didn't work.
Location is perfect. Staff is very helpful.My room view was awesome. I want to go back again.
Stayed in February 2024
Reviewed: 21 April 2024
Cloe
United StatesRooms need updated and painted. There were a lot of blemishes.
Very convenient. Staff was nice.
Stayed in April 2024
Reviewed: 20 April 2024
Claudia
United StatesThe bathroom was not clean. It looked like they just wiped with a dry napkin as there was still dust and the toilet seat looked dirty still.
It was close to the strip and to all hotels walking distance.
Stayed in April 2024
Reviewed: 20 April 2024
Gianelli
United StatesThe furniture in this executive suite was old, dirty, and quite uncomfortable. We had to bring pillows out of the bedroom to put on the couches so our guests would be more comfortable. The couches were hard as a rock. The area rug was so worn out you could see the backing. The shower door was so difficult to open, once we got it open we showered with the door open so it would not get stuck again. No hot water for showers in the morning. The maintenance man stated that all boilers were not working and mornings were high demand.
Housekeeping did a great job. Appreciated the upgrade for a good price.
Stayed in April 2024
Reviewed: 20 April 2024
Gina
United StatesReally no guest services anymore , all an AI named ivy . No coffee in the the morning ,except for a 7.50 cup of reg coffee @starbucks
Location was very good . Rooms clean and nice
Stayed in April 2024
Reviewed: 20 April 2024
Shaeynne
AustraliaCold showers hahaha seriously what is up with that?? I asked other guests too and they all had cold showers. You could tell this is an OLD OLD OLD hotel. I moved the bin at one point and saw the original colour of the carpet hahaha. Also you had to be patient with the lifts... a few tries to scan your card. Annnd there is not good reception inside or close by the hotel/casino. But if you're on a budget like me, this was perfect.
Loved the view, the pink lighting, huge room, aircon worked great, also huge bed. Great location!!! The flamingo enclosure was super cute. Actually loved the vibe. If I were to come back to Vegas (from Australia) I would definitely stay there again and would recommend to others.
Stayed in April 2024
Reviewed: 19 April 2024
Chrimtl
CanadaThe mattress was way too soft
Stayed in March 2024
Reviewed: 19 April 2024
Eric
BrazilComfortable room, but the bathroom was not very clean. Filters with a lot of dust and the shampoo was not filled eventhough room was cleaned.
Staff is extremely polite and helpful. Check-in/out was easy and fast at the automatic machines in the lobby.
Stayed in April 2024
Reviewed: 19 April 2024
Crystal
United StatesOnline rooms did not show appropriate descriptions of rooms.
Enjoyed the environment and staff.
Stayed in February 2024
Reviewed: 18 April 2024
Paula
United KingdomReception staff I dealt with were not overly friendly but did sort the room change I needed. In first room shower tap barely moved meaning shower was stuck on super hot setting which rendered it unusable. Didn't ask for connecting room but got allocated one anyway and people in connecting room were very noisy in early hours of morning plus smoking weed which seeped through to our room. Attention to detail in second room we had was lacking. Bathroom has a soap dispenser by sink, plus bodywash dispenser in shower along with another for shampoo and one for conditioner. All were empty.
Great strip location hotel, right in centre. Room quite modern and contemporary. Nice pools. Didn't eat in any of the eateries so can't comment on those. Price considering location was very good.
Stayed in April 2024
Reviewed: 17 April 2024
Kayatanna
United StatesWhat I didn’t like was that the balance wasn’t taken out after check out til 5 days later. You never know what may come up for you to have that money or not. I didn’t like that one store I went into and damn near spent $60 for it to be approved on my end but the cashier kept telling me it was declined.. we ended up doing the transaction 3 times in which it showed on my bank account it was taken. I didn’t like her attitude towards it to make it seem like we didn’t have money. We ended up saying don’t worry about it and left. Went into another store inside casino for the same items and it went right through. Our rooms shower had nothing but hair in it when it was supposed to have been cleaned.
I liked the baggage claim area due to a later check in and most of the staff
Stayed in April 2024
Reviewed: 17 April 2024
Sommerville
United StatesNo microwave
Stayed in April 2024
Reviewed: 15 April 2024
Peter
GermanyThe additional resort fees to be paid to the hotel in addition to the fees depicted here were to high. The hotel is a monster (big) like all of them on the strip. You have to love it, or you will hate it.
The location and the view were a blast. The room was cozy and very pretty.
Stayed in January 2024
Reviewed: 15 April 2024
Max
United StatesThe hidden daily parking fees. Also, there is an airport shuttle service we didn't know about. Wish we knew about it.
There were hidden daily parking fees that were not covered by the Resort fee. Parking fees should be disclosed before making a reservation.
Stayed in April 2024
Reviewed: 15 April 2024
Xiao
United Stateslocation
Stayed in April 2024
Reviewed: 14 April 2024
Michael
CanadaSmall stuff like our toiler paper holder being half ripped out of the wall. Calcium build up all over shower head and had a cold shower one morning.
Location was super central
Stayed in March 2024
Reviewed: 14 April 2024
Morris
United KingdomWe didn’t get the room we booked! We were supposed to be in one with a chaise-lounge and when I queried this was told this wouldn’t be possible.
The location couldn’t be better and the property was clean and well kept.
Stayed in April 2024
Reviewed: 14 April 2024
Julia
AustraliaDidn’t like smelling cigarettes, cigars or weed walking around the casino or shopping areas.
The hotel was central on the Strip so made getting to other attractions easy.
Stayed in April 2024
Reviewed: 13 April 2024
Elizabeth
United KingdomWell worn hotel, extremely busy, very noisy hotel with loud blaring music that is played from Thursday-Sunday at the 21+ pool which permeates to all outside areas near by.
Central to the strip and all sightseeing places.
Stayed in April 2024
Reviewed: 12 April 2024
Mcmiller
United StatesN/A
Visited for an evening, enjoyed the hotel and casino. Great location!! Beautiful Clean Room. Express Check-in/out was convenient and easy
Stayed in March 2024
Reviewed: 12 April 2024
Alonna
United StatesThis time, we decided to bring my son for his 23rd birthday.. the wifi was terrible.. only time we got signal was when we left the hotel.. We called Guest Services, several times. They put us on hold for long periods of time.. until we gave up and hung up. I did get through twice. One time support did some troubleshooting and said they have hotel maintenance to look into it. No one from the hotel followed up. Issue was never fixed.. second time I spoke with someone from guest services. Who said the hotel had nothing to do with my signal. (Duh bitch) the problem I was having was with the hotels wifi. She put me on hold, never to return. So I hung up.. issue was never resolved. Worst customer service ever. Just from Guest services.. everyone else was great.
I liked the location and the amenities.. We stay at the flamingo everytime we go to vegas.
Stayed in April 2024
Reviewed: 12 April 2024
Gregory
United StatesThe cleaning staff came in once and only cleaned my bathroom. I had specfically opted in to have cleaning. It was bizarre. Also the phone in my room stopped working and the thermostat didn't work properly (either "off" or cold)
I've stayed her many times before. The location is great. Usually the rooms are great.
Stayed in April 2024
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