204 North Vineyard Avenue, Ontario, CA 91764, United States of America
#29 of 38 hotels in Ontario
Guests' ChoiceBased on 220 hotel reviews
6.2Cleanliness
6.7
Comfort
6.7
Location
8.0
Facilities
6.4
Staff
7.7
Value for money
6.6
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 11, 2023
Pisciotta
United States of AmericaThe room was run down. The tub was atrocious. The room needs to be updated.
The staff was nice and friendly. The price was ok. For the condition of the room $80 would have been a better price.
Stayed in July 2023
Reviewed: March 19, 2023
Charles
United States of AmericaWater surrounding the ice machine kept me from using it; gave the area an unkempt look
Breakfast would have been helpful, even yogurt, cold cereal, juice, since we had to leave early for an event
Stayed in March 2023
Reviewed: March 19, 2023
Tiantian
United States of AmericaPrice was good, and generally was ok for this price. Although all decoration and facilities looks old, but all function were good. Only worst is I find a bug in the quilt, don’t know what kind it is, and the next day itching on the body, but maybe the psychological. Overall it is good except the bug!!
Stayed in March 2023
Reviewed: September 8, 2022
Lindsay
United States of AmericaThe coffee table in our room was sticky and gross and there was a dead cockroach in the hallway. It took 20 minutes for someone to acknowledge we were waiting at the front desk. There was no breakfast even though it stated in the booking that there would be.
Close to the airport
Stayed in July 2022
Reviewed: September 4, 2022
Miney
United States of AmericaIt had Roches ...
The space!
Stayed in September 2022
Reviewed: August 1, 2022
Guerrero
United States of AmericaLoud techno music all night.
Staff was nice.
Stayed in July 2022
Reviewed: July 5, 2022
Benjamin
United States of AmericaPool area needed fixing up, jacuzzi was Luke warm.
Stayed in July 2022
Reviewed: May 29, 2022
Conway
United States of AmericaDifference in deposits costs
Location
Stayed in May 2022
Reviewed: March 2, 2022
Dianne
United States of Americathe bathroom did not appear to be maintained. hooks missing; hole in door; weird colored caulk that looked sloppy
customer service was responsive - needed to print something at night and it was handled quickly
Stayed in February 2022
Reviewed: March 1, 2022
Kathleen
United States of AmericaRepairs that had been made were obvious. Not professionally done
The artwork in our room was very nice.
Stayed in February 2022
Reviewed: February 27, 2022
Eddie
United States of AmericaMattress was too soft. We did not get in the other bed. Part of the wallpaper was coming down. Toilet flushed a long time.
Room decor was good. I like that sink that was the bedroom.
Stayed in February 2022
Reviewed: February 26, 2022
Deon
United States of AmericaEverything
Stayed in February 2022
Reviewed: January 16, 2022
Hatfield
United States of AmericaThe front desk manager needs some customer service training.
The price
Stayed in November 2021
Reviewed: November 17, 2021
Adam
United States of AmericaThe first person I tried to check in with was very rude. The pool was out of service there was no breakfast so there was some let downs
The room was lovely the hotel was lovely.
Stayed in October 2021
Reviewed: November 15, 2021
Jenny
United States of AmericaIt was stuffy, little to warm in the room and was warm when we first walked in.
Stayed in November 2021
Reviewed: October 11, 2021
Espiritu
United States of AmericaI wonder it was rated 3star the room that are rated 2star in that area offers breakfast. The room that I got doesn't looks clean with the smell it looks dirty. I have to sanitized all the surface. There's not even coffee cups, no tissue paper. Pillows look awful. Why 3stars?
It's closer to where I intended to go to.
Stayed in October 2021
Reviewed: August 22, 2021
David
United States of AmericaNo breakfast
Shower Bef
Stayed in August 2021
Reviewed: August 15, 2021
Laurie
United States of AmericaIce machine broken and no bottled water to buy on location.
Close to airport.
Stayed in August 2021
Reviewed: August 3, 2021
Sandra
United States of AmericaN/a
No breakfast
Stayed in July 2021
Reviewed: July 7, 2021
Dan
United States of AmericaNo remote Tub was gross- needs refurbishment Curtains were ripped Shorts left in dresser Dresser missing drawer handles
Safe area. Convenient for my purposes.
Stayed in July 2021
Reviewed: June 14, 2021
Patricia
United States of AmericaTOO" many loiters in the facility and outside, parking spots are limited and people didn't park correctly, used up 2 spots that made it imposible to fit. People were loud in the hallways loitering in the were hours of the night. Cleaning staff were very loud talking with their social friends occuping their working hours talking about their life drama, morning and at night. I never seen room service working late at night like here.
The location was perfect for me, close to work and plenty of places to go out to eat.No breakfast was provided by this place, no open pool. Many other motels have these amenities available why don't they?
Stayed in June 2021
Reviewed: April 17, 2021
Philip
United States of AmericaOlder properties. Check out time is 12pm, I ask for late check out by 1/2 hour, which is 12:30pm. They expire the door electronic key, I have to go to the front desk to get another key. Management are not friendly about extended check out time. With so much vacant rooms in the hotels all over, why?
It was the cheapest in the area. Parking available. Near offices where I need to go. Close to food places.
Stayed in April 2021
Reviewed: January 22, 2024
Susan
United States of AmericaNo kleenex, no ice bucket, desk chair was broken, no extra pillow, no extra blanket, no closet, no hangers, hole in bedspread, no food service, room smelled, handicap safety bars in bathroom doubling as towel bars, room was never vaccumed during week long stay. light over bar area did not work, refrigerator did not work, could not get the microwave open, cockroaches in bathroom and bar area, lighting was poor, no clock, nowhere to plug in laptop, nobody at front desk (always in the back office), was way a deposit required even though room was fully paid for 2 days before check-in
The toilet and TV worked
Stayed in January 2024
Reviewed: January 1, 2024
Andrew
United States of AmericaThe lady at the check-in was very nice friendly, upgraded my room for free which was really really nice, the stay was clean, pleasant and quiet..
Stayed in January 2024
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