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13661 Indian Paint Lane, Fort Myers, FL 33912, United States of America
April 9, 2015
April 2, 2015
눉There was a musty smell when we entered the hotel and in the room as well. There are no elevators so we had to carry our large heavy luggage up and down stairs by ourselves. We also had to load them in the shuttle bus ourselves.
눇Staff were very friendly and helpful
April 7, 2015
눉I turned up at midnight after a 14 hour flight, exhausted, and had to wait over half an hour for someone to come to reception. There was a sign up saying gone to the airport will be 20 minutes, but firstly she was more than that, secondly she didn't have any guests with her when she turned up and it's unlikely she was taking someone to the airport at that time and thirdly she turned up with a McDonald's bag so obviously had just got a bit hungry. That would be ok but when I said I had been waiting a while in a non-aggressive way (as I am quite timid), she was rude and said she had put the sign up, like that made it ok! While I was waiting I noticed the place was crawling with cockroaches and was not very clean, lovely! The key didn't work in the lock, the receptionist insisted I was doing it wrong, which I wasn't, then said it was my fault as I had put the key too close to my phone! I'm not even sure if that's true but if it is then she should have told me not to! Then she said it was dirt in the lock. Eventually I got into the room with a new key, but there was no need for her attitude. They also charge an extortionate amount for a 10 min drive to the airport. And the breakfast leaves much to be desired. There were also dogs barking from the pet friendly rooms. I've stayed in a lot of places through booking.com and this is the first review I've ever written!
눇good location for airport and fast food restaurants. Big bed.
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