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  5. Reviews of Four Points by Sheraton Los Angeles International Airport

Reviews of Four Points by Sheraton Los Angeles International Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9750 Airport Boulevard, Los Angeles, CA 90045, United States of America

#327 of 373 hotels in Los Angeles

Guests' Choice

Review Score

Based on 2125 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.9

  • Facilities

    6.3

  • Staff

    7.4

  • Value for money

    6.2

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I was not informed that a city ordanance tax would be levied at checkin nor was I told that a $350 (refundable) security deposit was required at checkin

    Proxomity to the airport is good. Beds are very comfy.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff fogot my wakeup call

    Proximity to the airport is very good. Beds are comfortable and hot water plentiful.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    5.0
    Ok
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    They gave their own parking and still we have to pay $50/day and it says park at a your own risk!!!! Also room AC was not heating up properly

    Nearby Airport

    Stayed in March 2024

  • Reviewed: March 27, 2024

    6.0
    It was ok in a bare bones kind of way.
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Immature and unpleasant staff at check in. Understaffed restaurant where service took forever.

    Proximity to LAX and a restaurant inside the hotel and a punctual shuttle

    Stayed in March 2024

  • Reviewed: March 25, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom and shower accommodation not clean

    Location

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a little dusty, the shower not in the best condition, the elevator system connecting two towers was s bit confusing (I got lost).

    It was easy to get there, there's transportation available to get there, the room size was comfortable, AC worked well

    Stayed in February 2024

  • Reviewed: March 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Larger King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too cold to use the pool.

    Airport shuttle.

    Stayed in February 2024

  • Reviewed: March 21, 2024

    5.0
    Rude customers
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    People in the hallway of our room, running around until around midnight

    Facilities were good

    Stayed in March 2024

  • Reviewed: March 17, 2024

    5.0
    Overall fine
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Too much of furniture. No space to move in the room . Washroom was very congested. Locker was showing error .

    Nearest to airport

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Convenient and affordable
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little rundown and the protesters in the morning came inside the lobby and were very loud. No refrigerator in the room.

    Close to the airport affordable

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    A good place if you need an overnight close to the airport.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Carpet seemed a bit shabby. Couldn't play movies on the TV.

    Airport shuttle pickup with friendly drivers; quick and efficient check-in and check-out procedures

    Stayed in March 2024

  • Reviewed: March 11, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Cleanliness

    Location

    Stayed in March 2024

  • Reviewed: March 11, 2024

    6.0
    See above.
    • Leisure trip
    • Solo traveler
    • Larger King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in the bathtub in the evening. The place was clean but dingy. Not up to Sheraton standards.

    The bed was comfortable.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Business-like, efficient and (it's an airport hotel) a little soul-less!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    There was some damp around the windows and the room had clearly seen better days but, for our purpose, it was near the airport with a shuttle bus, and very close to the car hire centres, so it suited us down to the ground.

    We used this hotel only because we were marooned at LA airport after our flights were cancelled. It was functional, the beds were nice and firm, we had coffee and a good shower but the room was a little bit shabby so wouldn't suit anyone staying there for a special occasion, although I doubt anyone would choose an airport hotel for that...

    Stayed in February 2024

  • Reviewed: March 7, 2024

    5.0
    Short stay
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights

    Parking fees is high , room with no balcony and old furniture and expensive

    location

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel overall was very dated.

    Rooms were clean and spacious, and the location of the hotel was perfect for our car hire.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    5.0
    Great staff, horrible hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Worst hotel I’ve ever stayed, really old property with a great lack of maintenance seems they don’t put back even a penny into it, rooms feel like a cheap motel from a movie

    Amazing staff helped a loooot with a great attitude

    Stayed in March 2024

  • Reviewed: March 5, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Larger King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled horrible - like strong chemical cleaners. Cost of anything in the 24 hour shop was ridiculous. Self parking was $50/night - far more than other places I’ve stayed at near the airport.

    Check in was quick and friendly.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Overnight
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Old needs updating

    Handy to airport and free shuttle

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Nice for the dollar value but I wouldn’t recommend to a friend unless they were looking for something cheap and easy.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Room Size. The Television in the room. Also, the hotel could use some renovations. Everything seems out of date. Also, a lot of cosmetic problems (light switches, paint, etc.)

    Location, Staff. & Facilities!

    Stayed in February 2024

  • Reviewed: February 25, 2024

    5.0
    Not at all again !
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    4.00pm checkin 350$ deposit!!! What for ???? Dirty floor carpet Shower not clean Entrance auto door always got stuck while passing ... get it repaired !! Its your the only main entrance !!!

    Location close to airport and free shuttle packed very quickly

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No fridge, no compendium with information pertaining to the hotel, the room, surrounds and nearby attractions.

    Close proximity to LAX. Plane noise did not bother me.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Fine.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    The hotel charged us twice for the bedroom. We paid before the trip via PayPal, and a few days later after our check out, they charged again to my credit card. We haven't gotten any answer from the hotel, even though we have sent several chats and emails. We live outside the US so we can't make a phone call. Also, I have a polite suggestion. The carpet on the passways need to be washed or changed.

    The check in was really fast, as we arrived by midnight. We liked the room. It was really clean and comfy. We had a very nice sleep, and rested quite well after our long trip by plane. (7 hours) The staff in the suttle, front desk and in the cafeteria were really nice to us. We had a very good breakfast with excellent service.

    Stayed in January 2024

  • Reviewed: February 17, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Larger King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Over all it was ok but Old carpet. Need to be replaced.

    Kind of Location I was looking for .

    Stayed in December 2023

Showing 1 - 25

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