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1050 Schooner Drive, Ventura, CA 93001, United States of America
August 14, 2016
눉The place was outdated. The website did not match the location at all. The pool was tiny, not big, and the hot tub looked old. The door to the hot tub was rusty. We were afraid to even open the door. The glass of the hot tub atrium, was foggy and not shiny clean. There were no views of the marina which was also run down, and obscured, across a huge parking lot. We never even saw the dining patio. Just lot's of parking lots.
눇The sheets and bathroom were clean. The beds were comfortable. The rest was not up to par -at all! Nothing matched the beautiful website pictures. There was construction trash outside our ground floor balcony, then the parking lot view. The staff did their best to make it respectable. Though, they did not book an elevated, marina view as requested. Because there is no marina view. We complained, and the manager offered to train their staff better. We followed up with Booking.com
August 9, 2016
눇The gal at the front desk (Amanda) was fabulous -- friendly and kind and helpful. Much appreciated!
August 10, 2016
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