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11743 Termni-San Luis Pass Road , Galveston, TX 77554, United States of America
October 24, 2015
October 14, 2015
눉The only complaints I had was with the entrance door to my room. I had to push my shoulder against it to get in and pull (with A LOT of force) with two hands to get out. Also, there were strange noises in the bedroom coming from the walls. It could have been the water pipes but it was pretty annoying after a while. And, the chair to the dining table was a little shaky. I felt as though I was going to fall. However, I had a wonderful time and will be coming back to stay again!! Thank you so much for making my 40th Birthday one to remember!!
눇I loved the hotel suite!! It was so spacious and comfortable. The location was great and the staff was very friendly. I had no problem at all with check in and check out. They even wished me a Happy Birthday! :-)
October 23, 2015
눉Room was not ready at 4:00. Had to wait until 4:30 to get into room. Fridge had been unplugged by maid so it took a couple of hours for it to cool food items.. Remote control for bedroom was missing and they had to bring another one. Large burner on stove did not work.
눇1. Fantastic location! 2. Sandye in the front office is one of the very best customer service people in the industry. She deserves a raise and bonus as she is the first impression anyone gets when they come into the office and she sets quite the standard. She needs to be appropriately rewarded. 3. Free daily newspapers!
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