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45 Seventh Street, Garden City, NY 11530, United States of America
August 14, 2016
눉More lights in the room, recessed lights are a good idea. Bathroom is well lit. Staff too casual. I'm use to more proper behavior but we are on Long Island and i love the casualness. Need to tighten up fixtures in bath. and what is that mirror doing in the room? It goes with nothing and useless. I think you need to rearrange the decorations to coordinate. seems thrown together. A little pushy by staff when we arrive that has calmed down. This is a classic reception and a classic hotel.
눇bathroom, bathroom lighting. products supplied. very clean. Room very clean . Things were done on time without fuss or interaction with staff. . GC Hotel is located in a wonderful- beautiful village - need to sight see. Never knew this and may become my second home. Dinner but could change one or two selections twice a week- need specials. but otherwise dry aged beef, done on premises ,is delicious and hard to find anywhere. Bed is the best I have slept on. Very accommodating staff. This not NYC but if you haven't been to a 4 star hotel - start here. and have fun.
August 7, 2016
눉Unprofessional front desk management. On check in we had a confirmed reservation on paper, but the hotel had no record of it. After 14 hours of transatlantic travel, we were told to wait half an hour while the manager negotiated with booking.com. No apologies from the manager. Hopeless service at the patio bar. The draft beer refrigerator was broken and not repaired in the three days we were there. The coffee machine in the room was broken so a new one was delivered but not unpacked and installed all day until we had called three times. Very weak lighting in the room (not good enough to read by), so we opened the curtains. The windows had obviously not been cleaned outside for weeks or months. Obviously there are bad relations between management and staff judging by staff comments.. We cancelled our further reservations.
August 11, 2016
눇Very impressed with the hotel - staff was EXCELLENT. We will certainly stay there again when in that area.
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