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6101 Shelby Oaks Drive, Memphis, TN 38134, United States of America
March 23, 2016
눉The hotel was old and dirty looking. The staff was just okay. They did not seem happy to be at work. Our television did not work the entire time we were there and the facilities close very early.
눇The beds were nice.
March 22, 2016
눇Worst hotel ever! Mold in bathroom, air and elevators didn't work, horrible, horrible place!!
March 22, 2016
눉I did like the shower. The shower head was too small and did not produce enough water. I did not like the curtains on the window did not pull together all the way. One side was hanging and the other side did not pull close enough to the wall.
눇I love that the room was nice and neat, the bed was not hard and low, that the staff was courteous. I loved that it was the first hotel I've been to that had the tooth brush, shower cap, and shaving kits. We didn't use them but the fact that they were there was comforting. I love that the bathroom was clean and the toilet worked great. I also liked the tv. It was a nice size TV that wasn't too small. I liked that the room had a refrigerator and a microwave. Out of all these things I really love the courtesy of the staff. I mean he actually saw I was tired and checked me in when he really didn't have to. In my opinion that paying attention to detail and customer care. I really thank him for that.
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