51 Walker Street, Lenox, MA 01240, United States of America
#10 of 15 hotels in Lenox
Guests' ChoiceBased on 20 B&B reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.6
Facilities
8.5
Staff
9.3
Value for money
8.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 20
Reviewed: April 22, 2024
Myrna
United States of AmericaHeat source only via fireplace. Radiators non functioning. Bathtub height a bit steep for seniors. Would be helpful to have a wall bar.
Lovely sitting room available. Comfortable bed and pillows.
Stayed in April 2024
Reviewed: August 7, 2023
Maynard
United States of AmericaNothing
Beautiful facility
Stayed in August 2023
Reviewed: July 9, 2023
Clare
United States of AmericaDated, smells
Great staff and breakfast
Stayed in July 2023
Reviewed: July 8, 2023
Hilda
United States of AmericaN/A
Breakfast outstanding, great staff!
Stayed in July 2023
Reviewed: June 27, 2023
Debbie
United States of AmericaBreakfast was too late. 9:00. We are early risers. We wanted to eat on their porch area and were told it wasn’t possible.
Well located and nicely appointed.
Stayed in June 2023
Reviewed: June 5, 2023
Judith
United States of AmericaWe have one small recommendation for the property. Our particular room was just above the entry door so every time it closed it vibrated the room and was loud. I would strongly suggest upgrading the soft close mechanisms.
The location was prime and the inn beautifully appointed. The breakfast was delicious and well executed.
Stayed in June 2023
Reviewed: December 31, 2021
Caroline
United States of AmericaWe had issues with the heat our first night, but the issue was resolved the next day.
They didn't serve breakfast the first 2 mornings we were there but gave us gift cards instead for a local cafe. This was a very pleasant surprise. On our 3rd and final morning, they opened for breakfast because the restaurant we had a gift card for decided to close for the rest of the week. Breakfast didn't disappoint. My husband said his omelette was one the best he's ever had!
Stayed in December 2021
Reviewed: November 8, 2021
Jean
United States of AmericaThe breakfast was sad. Instead of a continental breakfast as stated we were sent to a very small crowded young persons place. With all the elegance of the hotel the breakfast was an insult. They should have said breakfast was not included or sent us to a more appropriate place. The manager was very receptive to our complaint but I doubt anything will change.
The hotel was conveniently located. It was very clean and quiet.
Stayed in November 2021
Reviewed: July 10, 2023
Ecaterina
United States of AmericaWe got a room with the bathroom that was awful. It was old with a hand held shower. Every time we tried to wash the bathroom was full of water. Don’t get room 2. The pillows were lumpy and old.
Location is excellent
Stayed in July 2023
Reviewed: April 22, 2023
Christopher
United KingdomGateways was the perfect place for our stay. It's a beautiful old house in the heart of Lenox with friendly, caring staff who will ensure your stay is memorable. It exceeded expectations in every way.
Stayed in April 2023
Reviewed: February 4, 2023
Eric
United States of American/a
well kept colonial
Stayed in February 2023
Reviewed: December 7, 2021
Sara
United States of Americaold furniture bed uncomfortable
parking was easy
Stayed in October 2021
Reviewed: July 30, 2021
Daniel
United States of AmericaThough the room was certainly charming, I have learned that I do not enjoy showering on my knees with a handheld shower in a tub with no curtain. A real shower would have been better. To be fair, a traditional claw tub was part of the description of the room, but I assumed there would be a shower too. The main problem was a total lack of personnel. On the first night there was a Jazz trio with an open bar w/food. It was lovely. The rest of the week, the place was a ghost town. There was no one there most times and only a number to call if there was trouble. When staff was present, they were very helpful and nice. For the very high price I would have appreciated at least some personnel most days. I realize that Covid makes this hard, but I felt like I was staying a really nice youth hostel. If the B&B cannot be staffed, I understand that, but then the price should reflect the much lower level of service.
The location in downtown Lenox is great. Charming property with nice lounge and dining areas.
Stayed in July 2021
Reviewed: August 14, 2023
Anonymous
United States of Americatub in bathroom very difficult for short older person to get in to
location
Stayed in August 2023
Reviewed: April 4, 2024
Sarah
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: July 16, 2023
William
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 11, 2022
Justin
United States of AmericaThere are no comments available for this review
Stayed in July 2022
Reviewed: July 6, 2022
J
CanadaThere are no comments available for this review
Stayed in July 2022
Reviewed: February 21, 2022
Andrew
United States of AmericaThere are no comments available for this review
Stayed in February 2022
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