2800 Opryland Drive, Nashville, TN 37214, United States
#92 of 355 hotels in Nashville
Guests' ChoiceBased on 1976 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.0
Staff
8.8
Value for money
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Fimontrose
United KingdomDid not like the bathroom as it was quite small and had a bath with shower over it. Especially didn’t like the shower curtain!
The resort is amazing! Room was good but should have 2 chairs in it as it has 2 beds! Bathroom was quite small and Would be better with a shower cubicle. I hate a bath with a shower over it and also do not like shower curtains!
Stayed in April 2024
Reviewed: 9 April 2024
Nakita
United StatesThe language barrier between housekeeping and I, but I made it work.
I loved everything about this property! Definitely booking again!
Stayed in March 2024
Reviewed: 7 April 2024
Donna
United StatesNa
A total experience!
Stayed in March 2024
Reviewed: 6 April 2024
Curt
United StatesFor a being a premium hotel, and paying a premium to stay here, I feel the resort could have included parking in the price of our stay. An extra $37 per night for parking seemed unnecessary, especially when we stayed at The Guest House at Graceland and the new Heart Song Resort at Dollywood this trip, and both of these resorts offer FREE parking to hotel guests. For as big as the gardens/atriums are, you can see all of it within an hour of walking around, then the novelty of it wears off. I did appreciate that they tried to make an event out of their water fountain at night time, but overall, the night time water show was underwhelming (and didn't seem all that different from the fountain at any other time of the day). All of the music seemed like royalty free songs you hear in cheesy Instagram/Tik ToK ads. In a resort that shares its name with the Grand Ole "Opry" and is located in "Music City," I was expecting to hear real country music! I would have loved to see some other free perks for staying at this resort. Both the Guest House at Graceland (Memphis) and the Heart Song resort (Dollywood) had LIVE music nightly, and nightly snacks/treats. Having some extra little things like this would majorly increase the vibe at this resort.
The hotel and gardens are beautiful.
Stayed in April 2024
Reviewed: 25 March 2024
Brandon
United StatesNothing.
My now wife and I stayed there on 3-23-2024. It was our honeymoon. We decided to come stay there instead of going to gatlinburg. We went to check in at the front desk and the gentleman that checked us in (his name is Tom) upgraded us to an atrium balcony view room. And told us congratulations. My wife and I are very grateful for OPRYLAND hotel kindness!
Stayed in March 2024
Reviewed: 23 March 2024
Teddy
United StatesThe room was a little small for the price
The resort was very nice
Stayed in February 2024
Reviewed: 21 March 2024
Laressa
United StatesWalking
The scenery
Stayed in March 2024
Reviewed: 11 March 2024
Brittany
United StatesFood was a little pricey for what it was but sometimes you pay for convenience. I would definitely recommend valet parking if you plan to leave the hotel.
The property is beautiful and clean. Everything you need is onsite and there’s plenty of options for things to do.
Stayed in March 2024
Reviewed: 11 March 2024
Tanya
United StatesFinding my room, and no one at check in informed us that we could go to sound waves. They said we couldn’t. We went directly to sound waves and were able to go.
Stayed in March 2024
Reviewed: 8 March 2024
Tammy
United Stateswe really wanted a suite but none were available. we are staying again april 4th, hopefully a suite is available then 😉
breakfast was AWESOME! 100% best scenery, eating near waterfalls was an excellent experience.,
Stayed in February 2024
Reviewed: 8 March 2024
Andres
United StatesFood with too much salt and water pool cascades and fun was closed, maintenance ... so then why did they charge a daily fee for the resort?
The Hotel is a resort that was beautiful, the staff was pretty kind, and the food, in general, was good.
Stayed in February 2024
Reviewed: 1 March 2024
Aaron
United StatesCleanliness left much to be desired, used empty beverage glasses left lying around all day, including right in front of our room on the floor in the hallway. The cashiers at the deli in delta Island seemed more concerned with gossip than with serving the customers, the cheese panini was way over cooked and over priced, and the cost of the other sandwiches and salads was extremely high for something that could be purchased from a gas station for half the price and better quality ie. Fruit salad was frozen, roast beef sandwich was soggy, Caesar salad was limp/soggy and didn't come with a fork or dressing.
Check in/out and valet services were on par for a resort of this type. The scenery is beautiful and the spa/salon services were excellent if you're a woman, however no barbershop on site the attendant completely ignored me and only waited on the women, he was quite rude in his manner towards me when I asked about barber services, so I had to leave the resort for that. The shuttle service would be improved by having a posted schedule as to destinations and times (I saw quite a few people getting on, then off after waiting 10 minutes or more and the shuttle not leaving.
Stayed in February 2024
Reviewed: 21 February 2024
Sigal
IsraelToo big. Difficult to find your way inside
It has a lot to offer if you come for a week
Stayed in February 2024
Reviewed: 21 February 2024
Burnett
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 February 2024
Aaron
United StatesNo microwave to reheat leftovers purchased on property
Accessibility to convention we attended
Stayed in February 2024
Reviewed: 16 February 2024
Evelyn
United StatesOld Hickory Steakhouse treated me and my wife with upscale service. We can on Valentine’s Day which is our anniversary and my birthday week. The staff honored both and even signed and gave us a card for each occasion. While we were waiting, the waiter went as far as awarding us with free appetizers (crab claws) due to have to wait for our food. The free chocolate cake for my birthday topped off the great service.
Stayed in February 2024
Reviewed: 12 February 2024
Banyon
United StatesWe were both a little disappointed in Ravellos the setting was beautiful and the service was amazing. The food how ever was not as good as I was expecting.
I have stayed several times with different work events. My wife had never stayed. She was amazed she loved it
Stayed in February 2024
Reviewed: 2 February 2024
Nancy
United StatesThey told us there was a free shuttle to Grand Ole Opry. They told many guests the same, but did not/ would not provide one due to an “unsanctioned event” there.
Beautiful plants/trees/flowers everywhere. Great live music. A fun boat ride inside the property. Good food. The hotel gave us a delicious gift package for our 25th anniversary.
Stayed in January 2024
Reviewed: 1 February 2024
Tonya
United StatesCheck out should be later
Was beautiful inside and so much to do
Stayed in January 2024
Reviewed: 1 February 2024
Lodorea
United StatesEverything
Everything was ok
Stayed in January 2024
Reviewed: 22 January 2024
Sara
United StatesWe could hear music playing all night from our room( garden section). Not sure if it came from the sound waves arcade( which was outside our window) or another source, but it played continuously thru the night and unfortunately disturbed our sleep. Picking up my parents , who are older and have physical limitations, during check out was difficult , as there was not an easy way to exit parking lot and return to the lobby entrance where they were waiting.
Cory was fabulous. He helped with our luggage, got a wheelchair for my dad, and was able to upgrade my parents to a cascades balcony room since it was my Mom’s 80th birthday. We had a wonderful time at dinner at Ravello where the staff was accommodating, friendly, and helpful. We loved the fountain show, drinks at a bar, and so much more. The beds were super comfortable and rooms spacious.
Stayed in January 2024
Reviewed: 22 January 2024
Naym
United StatesN/a
So much to do. Impossible to do it all in one visit.
Stayed in January 2024
Reviewed: 21 January 2024
Mica
United StatesIt’s a maze lol
Christmas decor and the love
Stayed in December 2023
Reviewed: 19 January 2024
Sherry
United StatesWe did not have the other room. Stayed in a king size bed just a regular room.
Wide range of activities close to our stay.
Stayed in January 2024
Oklahoma City, USA
Mississauga, Canada
Prague, Czech Republic
Leduc, Canada
Scone, Australia
Bucchianico, Italy
Kaštela, Croatia
Tallinn, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content