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  5. Reviews of Gaylord Opryland Resort & Convention Center

Reviews of Gaylord Opryland Resort & Convention Center 4 stars

2800 Opryland Drive, Nashville, TN 37214, United States

#92 of 355 hotels in Nashville

Guests' Choice

Review score

Based on 1976 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    8.8

  • Value for money

    7.4

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Showing 1 – 25

  • Reviewed: 23 April 2024

    10
    Very relaxing and excellent for the things we wanted to do in the are
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 3 nights

    Did not like the bathroom as it was quite small and had a bath with shower over it. Especially didn’t like the shower curtain!

    The resort is amazing! Room was good but should have 2 chairs in it as it has 2 beds! Bathroom was quite small and Would be better with a shower cubicle. I hate a bath with a shower over it and also do not like shower curtains!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    This is definitely a property you want to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 2 nights
    • Submitted via mobile

    The language barrier between housekeeping and I, but I made it work.

    I loved everything about this property! Definitely booking again!

    Stayed in March 2024

  • Reviewed: 7 April 2024

    9.0
    Wonderful family getaway
    • Leisure trip
    • Family with young children
    • King Room with Exterior View
    • Stayed 2 nights
    • Submitted via mobile

    Na

    A total experience!

    Stayed in March 2024

  • Reviewed: 6 April 2024

    8.0
    Beautiful hotel and gardens, but overpriced.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Interior View
    • Stayed 2 nights

    For a being a premium hotel, and paying a premium to stay here, I feel the resort could have included parking in the price of our stay. An extra $37 per night for parking seemed unnecessary, especially when we stayed at The Guest House at Graceland and the new Heart Song Resort at Dollywood this trip, and both of these resorts offer FREE parking to hotel guests. For as big as the gardens/atriums are, you can see all of it within an hour of walking around, then the novelty of it wears off. I did appreciate that they tried to make an event out of their water fountain at night time, but overall, the night time water show was underwhelming (and didn't seem all that different from the fountain at any other time of the day). All of the music seemed like royalty free songs you hear in cheesy Instagram/Tik ToK ads. In a resort that shares its name with the Grand Ole "Opry" and is located in "Music City," I was expecting to hear real country music! I would have loved to see some other free perks for staying at this resort. Both the Guest House at Graceland (Memphis) and the Heart Song resort (Dollywood) had LIVE music nightly, and nightly snacks/treats. Having some extra little things like this would majorly increase the vibe at this resort.

    The hotel and gardens are beautiful.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    It exceeded my wife and I expectation. It will def be a yearly anniversary getaway.
    • Leisure trip
    • Couple
    • King Room with Exterior View
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    My now wife and I stayed there on 3-23-2024. It was our honeymoon. We decided to come stay there instead of going to gatlinburg. We went to check in at the front desk and the gentleman that checked us in (his name is Tom) upgraded us to an atrium balcony view room. And told us congratulations. My wife and I are very grateful for OPRYLAND hotel kindness!

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Exterior View
    • Stayed 1 night
    • Submitted via mobile

    The room was a little small for the price

    The resort was very nice

    Stayed in February 2024

  • Reviewed: 21 March 2024

    10
    I love it and I will return
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 1 night
    • Submitted via mobile

    Walking

    The scenery

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    We came in for the weekend to visit with family and spend time at the hotel. We had a great time walking around and eati
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Interior View
    • Stayed 2 nights
    • Submitted via mobile

    Food was a little pricey for what it was but sometimes you pay for convenience. I would definitely recommend valet parking if you plan to leave the hotel.

    The property is beautiful and clean. Everything you need is onsite and there’s plenty of options for things to do.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 1 night
    • Submitted via mobile

    Finding my room, and no one at check in informed us that we could go to sound waves. They said we couldn’t. We went directly to sound waves and were able to go.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    excellent staff, awesome interior, the indoor river was a sight to see.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 1 night
    • Submitted via mobile

    we really wanted a suite but none were available. we are staying again april 4th, hopefully a suite is available then 😉

    breakfast was AWESOME! 100% best scenery, eating near waterfalls was an excellent experience.,

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Nice Hotel a little expensive , not good idea maintenance in the middle of the week Tu-Th.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 4 nights

    Food with too much salt and water pool cascades and fun was closed, maintenance ... so then why did they charge a daily fee for the resort?

    The Hotel is a resort that was beautiful, the staff was pretty kind, and the food, in general, was good.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    7.0
    Mostly a nice experience, I had to leave the resort to find a barber , and would NEVER eat at the d
    • Leisure trip
    • Couple
    • King Room with Exterior View
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness left much to be desired, used empty beverage glasses left lying around all day, including right in front of our room on the floor in the hallway. The cashiers at the deli in delta Island seemed more concerned with gossip than with serving the customers, the cheese panini was way over cooked and over priced, and the cost of the other sandwiches and salads was extremely high for something that could be purchased from a gas station for half the price and better quality ie. Fruit salad was frozen, roast beef sandwich was soggy, Caesar salad was limp/soggy and didn't come with a fork or dressing.

    Check in/out and valet services were on par for a resort of this type. The scenery is beautiful and the spa/salon services were excellent if you're a woman, however no barbershop on site the attendant completely ignored me and only waited on the women, he was quite rude in his manner towards me when I asked about barber services, so I had to leave the resort for that. The shuttle service would be improved by having a posted schedule as to destinations and times (I saw quite a few people getting on, then off after waiting 10 minutes or more and the shuttle not leaving.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Very nice for families
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 3 nights
    • Submitted via mobile

    Too big. Difficult to find your way inside

    It has a lot to offer if you come for a week

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    • Family with young children
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 19 February 2024

    8.0
    It was great! Enjoyed spending time with family and friends!
    • Leisure trip
    • Family with young children
    • King Room with Exterior View
    • Stayed 4 nights

    No microwave to reheat leftovers purchased on property

    Accessibility to convention we attended

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Perfect place to go experience with your family.
    • Leisure trip
    • Couple
    • King Room with Exterior View
    • Stayed 1 night
    • Submitted via mobile

    Old Hickory Steakhouse treated me and my wife with upscale service. We can on Valentine’s Day which is our anniversary and my birthday week. The staff honored both and even signed and gave us a card for each occasion. While we were waiting, the waiter went as far as awarding us with free appetizers (crab claws) due to have to wait for our food. The free chocolate cake for my birthday topped off the great service.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Overall it was an amazing trip. It was a surprise for my wife. Early valentines
    • Leisure trip
    • Couple
    • King Room with Interior View
    • Stayed 1 night
    • Submitted via mobile

    We were both a little disappointed in Ravellos the setting was beautiful and the service was amazing. The food how ever was not as good as I was expecting.

    I have stayed several times with different work events. My wife had never stayed. She was amazed she loved it

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Amazing property, a wonderful place to celebrate our 25th wedding anniversary.
    • Leisure trip
    • Couple
    • King Room with Interior View
    • Stayed 2 nights
    • Submitted via mobile

    They told us there was a free shuttle to Grand Ole Opry. They told many guests the same, but did not/ would not provide one due to an “unsanctioned event” there.

    Beautiful plants/trees/flowers everywhere. Great live music. A fun boat ride inside the property. Good food. The hotel gave us a delicious gift package for our 25th anniversary.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds- Exterior View
    • Stayed 1 night
    • Submitted via mobile

    Check out should be later

    Was beautiful inside and so much to do

    Stayed in January 2024

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds - Interior View
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Everything was ok

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Overall we had an enjoyable weekend with our family
    • Family with young children
    • King Room with Exterior View
    • Stayed 1 night
    • Submitted via mobile

    We could hear music playing all night from our room( garden section). Not sure if it came from the sound waves arcade( which was outside our window) or another source, but it played continuously thru the night and unfortunately disturbed our sleep. Picking up my parents , who are older and have physical limitations, during check out was difficult , as there was not an easy way to exit parking lot and return to the lobby entrance where they were waiting.

    Cory was fabulous. He helped with our luggage, got a wheelchair for my dad, and was able to upgrade my parents to a cascades balcony room since it was my Mom’s 80th birthday. We had a wonderful time at dinner at Ravello where the staff was accommodating, friendly, and helpful. We loved the fountain show, drinks at a bar, and so much more. The beds were super comfortable and rooms spacious.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Exterior View
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    So much to do. Impossible to do it all in one visit.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    It was so beautiful.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Interior View
    • Stayed 1 night
    • Submitted via mobile

    It’s a maze lol

    Christmas decor and the love

    Stayed in December 2023

  • Reviewed: 19 January 2024

    9.0
    Was fabulous beside that.
    • Couple
    • King Room with Exterior View
    • Stayed 3 nights
    • Submitted via mobile

    We did not have the other room. Stayed in a king size bed just a regular room.

    Wide range of activities close to our stay.

    Stayed in January 2024

Showing 1 – 25

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