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1675 Industrial Park Avenue, Redlands, CA 92374, USA
4 July 2016
29 June 2016
눇The room was very cozy .
4 July 2016
눉I was in hospitality business my entire life. Employed by a large franchise based in Redlands. I was the VPO for an entity who primarily owned Denny's and Coco's restaurants. Yes we owned the majority in the Inland Empire. I was 18 and started as a host for the Denny's corporation store 278 directly across the fwy from your location. In five years I was a manager at the same location. I received a call from Mr.Hamid Navran beating everything the corporate store paid and offered in benefits. He said he herd about me. In five more years I had 1000 employees in 3 states with 23 Denny's, 2 Coco's, Del Taco, and various commercial properties.A full Area Management staff, fleet vehicles for my maintenance, IT, Field Management and extra vehicles for whatever reason. We used our own 1-800 number for our guests that went to my desk when I was in. My point and than my issue at hand. Management is accountable all the way to your Operations Manager. The Key maker not working and trips made to the office was unacceptable. Not the time and effort your guest should experience. Placing guests who clearly are living temporarily there appropriate when you have guests who either are rely on your brand consultancy or fair prices so they aren't having to experience a family that forgets there still guests and are not home yet so they shouldn't behave as if entitled to your front door with there own left open. Waste to speculate why on my part.No backup toilet paper only partial roll on a room that could have four created another trip down to the office. Lastly I have stayed there before as well as the motels surrounding you. We decided the one next to IHOP was nice before but to save money and skip it this time.Motel 6 has been going down in the area so I remember staying with you and having visiting employees stay before with consistent service from my recollection.
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