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  5. Reviews of Grand Hotel Cape May

Reviews of Grand Hotel Cape May This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1045 Beach Avenue, Cape May, NJ 08204, United States of America

#25 of 27 hotels in Cape May

Guests' Choice

Review Score

Based on 1670 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    9.1

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Showing 1 - 25

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    I wish there was more of a kitchen in our room. It would have nice if both sides of the king bed we easier to get past. One of the sides closest to the wall were hard to get out of standing up without leaning on the wall.

    There's an indoor heated pool and hot tub open until 10pm! The view from the room was pretty good for in the side of the building. The gym had a nice variety of machines.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Nice accommodations, clean property, room was a decent size and affordable pricing. Would recommend this hotel.
    • Leisure trip
    • Couple
    • King w/ Sleeper Sofa Efficiency Suite Sundeck View Exterior Entrance
    • Stayed 2 nights
    • Submitted from a mobile device

    Too far to walk to attractions. But close by car.

    Indoor Pool on premises. Restaurant food was very good.

    Stayed in March 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King w/ Sleeper Sofa Efficiency Suite Sundeck View Exterior Entrance
    • Stayed 4 nights
    • Submitted from a mobile device

    Need to put some hooks in the room for coat and hooks in the bathroom/tub to hang pajamas and wet bathing suits.

    They had an indoor pool. It was perfect for our granddaughter.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Perfect location, mediocre hotel.
    • Leisure trip
    • Family with young children
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel itself was just mediocre. The decorations in the room looked half done like the tile on the floor in the bathroom didn’t extend all the way under the toilet, the wallpaper in the bedroom was peeling, the fixtures in the bathroom were rusty…. There were rarely clean towels available at the pool with the “towel return” bins overflowing from used towels. We also did not find the room particularly clean. There was black hair all over the shower door and floor. No housekeeping service came during our stay even though we were gone from the room from 9am-4pm. Just littles things about the hotel didn’t meet the expectation we had for the stay.

    The location was perfect, right across from the beach and walkable to down town. There was views of the ocean from all over the hotel and plenty of outdoor seating and space to enjoy. The indoor pool gave us something to do when the weather was rainy.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Pleasant not transcendent
    • Leisure trip
    • Solo traveler
    • King Efficiency Pool View Exterior Entrance
    • Stayed 1 night
    • Submitted from a mobile device

    Wallpaper needed repairing

    Clean, courteous staff.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 2 Double Bed Efficiency Pool View Exterior Entrance
    • Stayed 2 nights
    • Submitted from a mobile device

    Towels ran out at pool both days; water pressure in shower weak

    Clean, comfortable, spacious rooms; friendly staff, great location

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Nice room. Don’t eat breakfast there.
    • Leisure trip
    • Couple
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Buffet was terrible. Cold eggs, bland coffee, so so sevice and expensive.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Amazing for both rainy and sunny days with kids.
    • Leisure trip
    • Family with young children
    • King w/ Sleeper Sofa No View or Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was amazing except my room did not have air conditioner and was 79 to 82 degrees. I was provided with a fan. When intent to the front desk, the next morning, they switched me to a different room immediately. It was an inconvenience for sure, but handled quickly and very professionally. I would absolutely stay there again.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    I can't think of anything.

    My girlfriend and I loved the view of the ocean, cleanliness, and overall decor. The staff, too, were very helpful and friendly.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Great location - nice hotel
    • Leisure trip
    • Couple
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 2 nights

    Every time we've been at the Grand there has been a party, wedding or some kind of event that creates extra noise, whether on the elevator or there is a band or DJ where the music can be heard throughout the hotel.

    We've stayed here at least 3 times. The rooms are nice and the location can't be beat.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King w/ Sleeper Sofa Efficiency Suite Sundeck View Exterior Entrance
    • Stayed 2 nights

    Guests are encouraged to bring their own coffee pods (good idea) but there was no milk to purchase in gif5 shop.

    Pool was clean and well maintain. Whole property was well maintained. Never seemed crowded. I had a problem with in room frío that was resolved quickly while I was out of the room.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Nice for the price in an expensive town, but handicapped standards were lacking.
    • Leisure trip
    • Couple
    • King w/ Sleeper Sofa No View or Balcony
    • Stayed 2 nights

    We reserved a handicapped accessible room. My husband has difficulty walking and, from the car to our room, had only the option of walking a bit too far and go up steps, which were more painful than a flat path, or walking up a long ramp, which made a very long distance between the car and the room. In addition, the toilet was supposed to "comfort" height, according to ADA standards, but the one in our handicapped accessible room was standard height (too low) and thus was very uncomfortable for someone with back pain and replaced knees that don't fully bend.

    Property was clearly updated recently and was aesthetically pleasing. Bed was comfortable. Room was roomy.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Short stop
    • Leisure trip
    • Couple
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant and pool were closed when we were there but they did send us a message to let us know. Shame we couldn't even get a pastry for breakfast though. Water pressure in the shower was poor.

    Very comfortable room. Nice and big with a side ocean view. Friendly staff and lovely bed.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    It was pleasant, but would never stay again due to the very very uncomfortable bed
    • Leisure trip
    • Couple
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 2 nights

    The bed was HORRIBLE…mattress very hard and the springs squeaked The worst bed I ever slept on..

    Modern style

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Overall, loved the property amenities, staff, and room. Wish the water pressure in the shower was stronger.
    • Leisure trip
    • Couple
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds are firm, and water pressure in the shower is light. If you like to get the shampoo out of your hair, the water pressure in the shower is a drip, and doesn’t get your hair clean.

    Close to the beach to walk to, indoor and outdoor pool, decent restaurant in the hotel, clean rooms, outside deck view of the beach from room.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • 2 Double Bed Efficiency Pool View Exterior Entrance
    • Stayed 1 night
    • Submitted from a mobile device

    Little to no decorations or decor in the rooms. Monotone colors

    Very clean and close to restaurants and the beach.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Great place to stay in Cape May!
    • Leisure trip
    • Couple
    • 2 Double Bed Efficiency Pool View Exterior Entrance
    • Stayed 1 night
    • Submitted from a mobile device

    The location and the amenities were excellent.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Love it there! Would definitely considering coming more often if it was a little more cheaper.
    • Leisure trip
    • Family with young children
    • King w/ Sleeper Sofa No View or Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    $170 per night on off season is a bit expensive.

    The cleanliness and location.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Good, it could have been better
    • Leisure trip
    • Group
    • 2 Double Bed Efficiency Pool View Exterior Entrance
    • Stayed 2 nights
    • Submitted from a mobile device

    When I made the reservation I ask for two queen size beds and the beds were size full, and it was three of us. So the sleeping was uncomfortable.

    I liked that was so close to the beach. I liked the cafe’s around the neighborhood

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Great getaway! Beautiful sunset!
    • Leisure trip
    • Family with young children
    • King w/ Sleeper Sofa No View or Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I’ve stayed at The Grand before. The location is accessible to the parts of Cape May I want to visit. Hemingway’s is a wonderful restaurant. Service is exceptional and the food is delicious. Our room was spacious with a king bed and the pull out sofa bed. We had a balcony with a side view of the ocean.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    Relaxing getaway
    • Leisure trip
    • Couple
    • King Efficiency Pool View Exterior Entrance
    • Stayed 2 nights
    • Submitted from a mobile device

    The layout to get from one part of the hotel to another was a little unfriendly. The elevator is outside only. It is February. Coming from the pool/hot tub was a little crazy. Other than that, it was a very relaxing and nice weekend.

    The location and view was amazing.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Great place to stay!
    • Leisure trip
    • Couple
    • King Efficiency Pool View Exterior Entrance
    • Stayed 2 nights
    • Submitted from a mobile device

    The floors in the room were dirty. Like they needed to be mopped once in a while. Wish they offered room service. TV could have been bigger. More electric outlets in main room.

    The location of the hotel is excellent. Bed was comfortable. Walk right across the street from the beach - very nice. Ample parking.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    9.0
    Very good
    • Leisure trip
    • Couple
    • King w/ Sleeper Sofa No View or Balcony
    • Stayed 1 night

    There was nothing except we would liked to have been able to stay longer.

    EVERYTHING WAS VERY GOOD.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Very enjoyable stay in Cape May
    • Leisure trip
    • Couple
    • King Bed w/ Sleeper Sofa Side Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    The only very small complaint we had is that the room was cold all through the night no matter how much we increased the temperature on the thermostat. Luckily we always bring an extra blanket when we travel. This would not deter us from staying here again.

    This was our first time staying at this hotel. We were very pleased with the room. It was very clean and comfortable with a small refrigerator, microwave, coffee pot. It was unfortunate that the weather was very cold and ir rained during our stay so we couldn't walk around Cape May but we will definitely stay here again.

    Stayed in January 2024

Showing 1 - 25

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