The only thing missing was a hair dryer. Also, the shower fixtures could be replaced with newer ones. We also didn't like the bedding as it was 2 sheets and a blanket in between like a sandwich. The free breakfast in the morning is just some pastries. They are good but not really healthy but the deal is to get you running in the morning. Unfortunately, even though they serve it from 08:00-10:00, there is usually hardly anything left at 09:00. One day there was a Chinese guy on an electric scooter in the lobby who emptied half of the display into a plastic bag and left, so no wonder other hotel guests sometimes get almost nothing.

Very solid budget hotel in the heart of San Francisco. Sure it has seen better days, but the location, staff and amenities are unparalleled at this price point. The staff was friendly, the rooms had everything you need. We had a problem with our room at first as the hearing in the room was at maximum power and wouldn't turn off. The problem seemed to be on the entire 2nd floor. It was impossible to sleep there as it was like a dry sauna and you couldn't open the windows. However, the front desk staff moved us to a room on the 5th floor in the middle of the night so we could sleep well and we were happy with the new room and we could even open the windows and let in some fresh air. Also it was very quiet in this higher floor room. The elevator also worked, but you couldn't get to the 2nd floor. At the reception you can get tea, coffee, water and ice around the clock. There is also a microwave and a computer. The hotel is within walking distance to all parts of the city and public transportation is close by. There are also quite a few places to eat in the area.

Stayed in April 2024

Slightly run down furniture

The offer of pastries on a morning and constant access to tea and coffee. The staff were very friendly and willing to help.

Stayed in April 2024

The tea/coffee facilities & light breakfast. Also a few eating options, chemist & 7/11 within walking distance

Stayed in April 2024

Great position and kind staff, we really appreciated the free pastries in the morning. Thank you!

Stayed in April 2024

Everything you need for a short stay in a very nice city. Quiet, central, very good value for money, good coffee and pastries to start your day.

Stayed in April 2024

The hotel was well worth it. The location, close to China town and in walking distance to other attractions like Pier 39, was exactly what we needed. The room was basic but extremely clean and the staff was very friendly and super accommodating (we were able to check in already at 9am instead of 3pm and were offered a new room when our key card was not working properly).

Stayed in April 2024

The staff was not very pleasant. The receptionist doesn't say the basic 'hello' and smiles in a fake way. Attending staff just pulls your dishes aggressively while you are still eating your breakfast from it. The rest of the experience was fine, though, although a bit pricey, but I guess that's because of the location.

The room was roomy. The bathroom was clean, with well functioning water. The beds were comfortable. The location is great.

Stayed in March 2024

Sometimes it's too hot in the room

Good ppl working in this hotel,yummy breakfast,great location and parking is just in front of the hotel, 5 min walking from China town.

Stayed in March 2024

Brilliant location. Felt safe walking in hotel area.

Stayed in March 2024

If I have to name one thing it would be that insulation is not great, so you can hear noise from the hallway. But luckily other guests were quiet and considerate.

Great value for money. The building is old, but well kept. Rooms have everything you need and in the morning there is a nice small breakfast.

Stayed in March 2024

Carpet definitely old

Pleasantly surprised! I wanted someplace quiet, safe, within walking distance to the places I needed to go, and this was it! Room was perfect size (even for 3 people), beds were comfortable, and you can’t beat coffee/tea 24 hrs and pastries in the morning. Desk staff were friendly and helpful! I’d stay here again!

Stayed in March 2024

Proximity to everything, staff, room size great and comfortable.

Stayed in March 2024

Felt a bit dated and worn around the edges.

Good location close to Union Square. Good value for money and the staff were very efficient and friendly.

Stayed in February 2024

Helpful reception staff, clear rooms, location

Stayed in February 2024

The room smelled a bit musty.

The location of the hotel was great, close to Union Square and public transportation. The complementary pastries in the morning and coffee were great.

Stayed in February 2024

Heating issues,at night it didn't work but during a day it was very hot but they fix it.

Location is awesome, Infront of the hotel is a public parking,plus Ukrainian embassy in 5 min walking down street,around are many places to eat,markets, Walgreens just behind the corner.

Stayed in February 2024

Great location, a few metres from the cable cars. Free tea, coffee and water 24/7, even free pastries every morning. It maybe dated but perfectly functional. Would stay again

Stayed in January 2024

It was very clean. I couldn't ask for more than that.

Stayed in January 2024

It was a pricy compared to other hotels in the vicinity.

The room was comfortable. They offered coffee and tea 24 hours.

Stayed in January 2024

The location is excellent if you want to explore San Francisco. Basic hotel that is clean, safe and functional. The hotel served cookies and coffee, tea and hot chocolate every morning. Cozy breakfast places right next door if you want to eat a proper breakfast. There is a laundromat on the same street.

Stayed in December 2023

The elevator sounds old

Great location. Easy walk to the Wharf, Chinatown and Northpoint. Trolley stop right in Powell and Bush. Quaint building. Spacious rooms. Great staff.

Stayed in December 2023

the walls are very thin, so we can hear the neighbours... as in any old building, I guess.

the location is superbe, very close to Union Square, many shops and restaurants around; the staff was very friendly and arranging; comfortable bed; water fountain, tea and coffee all day, and fresh pastry in the morning; felt safe in that neighbourhood.

Stayed in December 2023

Giant noise in the room when someone next door is showing. Bed sheets and quilt seem old and not sure clean enough

The light breakfast was a surprise.

Stayed in December 2023

Location location!

Stayed in November 2023