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203 Greenville Boulevard Southwest, Greenville, NC 27834, United States of America
November 24, 2015
October 25, 2015
눉I tripped and fell on the concrete Tuesday and broke my arm and bruised my ribs. I was very uncomfortable and called the next day to cancel our reservations. I was told that I could not receive a refund or a rain check. I don't understand why you have no emergency plan. Doris Bradley
November 10, 2015
눉We could not check into our room as scheduled for 3 pm to relax, shower & change clothes before our 5 pm evening event bc the visiting college football team were permitted a late checkout time. We accessed our room after returning from our evening event. I think we received a discounted room rate bc of this inconvenience and that was much appreciated, but 1.) I would like to have been informed of the potential conflict prior to committing to the reservation. And 2.) I would have preferred to arrive at our party clean and fresh!
눇Staff were gracious, accommodating & courteous under very trying circumstances which means there was a lobby full of incoming guests who could not check into their rooms bc the visiting college football team was granted a late checkout time.
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