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Reviews of Greenwich Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3201 Steiner Street, Marina District, San Francisco, CA 94123, United States of America

#97 of 221 hotels in San Francisco

Guests' Choice

Review Score

Based on 830 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2024

    7.0
    Despite the issue, I would definitely book a stay at this place.
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 3 nights

    The room is great but there was a not very pleasant smell in our room, smells like i'm sleeping next to a trash site not sure where it's coming from since the room is clean so I'm thinking might be from the AC. I had to spray on the room every night before I sleep so I can ignore the smell/

    Great location and the staff is great and very friendly. They also have free parking.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't feel to happy about the actual area.

    Room was fine except no hot water in shower so had to use another room to have a shower.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night

    The room was clean and very well equipped. It's a great value for money and if they keep this up I will return again and again and recommend to everyone I know.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelt like wet dog.

    Clean and fresh feeling. Updated room.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Not impressed
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Small room, there is no lighting at the sink, problem with parking, not enough space for parking.

    Good location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Very good cost for a good localization
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Localization, cleaness, room

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 4 nights

    shower was falling apart

    This was my first of two stays (OK the first time, poor the second time). Original room was dirty, so staff transferred us to another room. It was cleaner and our stay was OK.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Nice and lovely accommodation. I extended by 1 night to stay in San Francisco. Also this was no problem. Short chat with
    • Leisure trip
    • Solo traveler
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It’s literally in the neighbourhood of bars and restaurants. Everthing is reachable by walk. Public transport stops are also close by. Staff is friendly, room was clean. Parking in front of the accommodation.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    7.0
    It was clean, inexpennsive and met but did not exceed my needs.
    • Business trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night

    When my partner asked at the office for for an extra blanket, the man working in the office grumbled at him- "NO BLANKETS NOW! Ask me in the morning" which really does not make sense as people generally want bankets at night and we had to leave by 8 A for work. There were only a few overhead lighting options in there room - npo bedside or desk lamps.

    Room was clean, bed comfortable, and everything worked. It is set back from busy streets enough to be quiet. Rooms were fairly recently remodeled with a pleasant and roomy shower and everything worked well in the room. The woman who greeted us at the front desk was pleasant and helpful. When we told her we would be leaving for work before breakfast was served, she told us to take some wrapped baked goods from a cabinet in the lobby.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Great value!
    • Leisure trip
    • Solo traveler
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night

    It is in a touristy area, so the street was pretty load most of the night.

    The location was great, the parking was easy, the bathroom and room were very clean, and the staff was extremely friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Unpleasant service, Located in excellent area.
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff, it is under staff property and the reception could do better customer service. We arrive around 1435 and waited 15 minutes outside while it was raining and cold. We tried to ring the doorbell but the reception was unmanned. Finally Manny show up at 1445 and instead of opening the door for us to enter the reception he make a hand sign says it's 3pm check in. I get it, but the way he deals with guest I think it is very inappropriate. What we do we just left the property and start looking for restaurants as we are hungry from a 7hours drive. We comeback around 1525 and do the check in, after Manny handover us the key, the room was not yet ready. We are patience person but a sorry on what happened since we arrive will do yet we don't get any. I just hope next time they know how to deliver customer service.

    The location, many great restaurant around and the free parking is really helpful a lot

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean, nice, comfy room Friendly staff

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Good experience overall.
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 2 nights

    Too smal a room.

    Friendly staff. Room was small but clean with needed items such as hair dryer and ironing table.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    It's very clean, contemporary, simple but surprisingly comfortable. Nice area. Great value.
    • Business trip
    • Solo traveler
    • Premium Queen Room - Non-Smoking
    • Stayed 3 nights

    No concerns! It's a motel, so you don't get all the perks of luxury hotel.... But they cover the basics really well. Motel rooms are always a bit dark.

    The rooms are very clean, modern and comfortable. I was pleasantly surprised by how comfortable and contemporary it was. Great housekeeping. Staff was SUPER NICE. This was a great value for the money.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    Ok, desk staff kinda odd & parking not too safe
    • Solo traveler
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They said ‘they WILL break in to your car’, so parking felt really unsafe. Should just be a warning. He also said ‘it’s not even illegal any more’, which is just dumb

    Stayed in February 2024

  • Reviewed: January 27, 2024

    8.0
    Very Good
    • Family with young children
    • Premium Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The location

    Stayed in January 2024

  • Reviewed: January 24, 2024

    8.0
    Check in/out was easy. Present staff
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Convenient,clean

    Stayed in January 2024

  • Reviewed: January 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I'm easy

    Parking

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Clean but noisy
    • Leisure trip
    • Family with young children
    • Premium Two Full Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We were a family of 5 and there weren’t any big rooms so we needed to book two. Had expected to be placed close to one another but was placed in different buildings and on each side of the road. There was a lot of traffic all through the night and you could clearly hear everything outside so if you are easily disturbed by noise this might not be the place for you. Apart from that we felt it was good value for the money!

    Stayed only one night. Staff were friendly and location ok, the room was good size and nice.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Overall we had a nice stay!
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower water pressure was too gentle and there’s no shelf for products. Thin walls, we could hear the couple upstairs arguing

    Good location, cheap

    Stayed in January 2024

  • Reviewed: January 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was not clean, but as i complained about that they offered immediately to change our room or clean it properly again.

    the staff was very nice and helpful

    Stayed in January 2024

  • Reviewed: January 11, 2024

    9.0
    Great staff
    • Leisure trip
    • Solo traveler
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable

    Stayed in January 2024

  • Reviewed: December 29, 2023

    7.0
    great place and great location
    • Business trip
    • Group
    • Premium Two Full Beds
    • Stayed 2 nights

    great place and great location

    Stayed in November 2023

  • Reviewed: November 29, 2023

    7.0
    Overall, a good experience.
    • Leisure trip
    • Group
    • Premium Queen Room - Non-Smoking
    • Stayed 2 nights

    They said the bedroom had queen bed, but I honestly think it was quite small. The pillows were very high, so if you have problems in your cervical, you can get in trouble to sleep well. This was my only problem, and I had stayed for more than two nights, I would have to complain.

    The location is really good, close to restaurants, bars, and shopping. There is free parking and the wi-fi works well. They also offer free breakfast (pastries, juice and coffee). The bedroom is refurbished and everything looked really clean.

    Stayed in November 2023

Showing 1 - 25

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