3917 Ridgemont Drive, Abilene, TX 79606, United States of America
#28 of 40 hotels in Abilene
Guests' ChoiceBased on 104 hotel reviews
7.1Cleanliness
7.8
Comfort
8.0
Location
8.4
Facilities
7.4
Staff
8.4
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 27, 2023
John
United States of AmericaPets
Close to every where I needed to be.
Stayed in July 2023
Reviewed: May 20, 2023
Halfmann
United States of AmericaIt was not the fault of the hotel that a guest pulled the fire alarm around 11:30 Friday night and a lot of guests evacuated the hotel. Also, not the hotel's fault but the guest in the room above us stomped instead of walked and maybe fell or jumped around in their room in the later hours of the night and past midnight Friday and Saturday nights. We were impressed ceiling popcorn didn't rain down on us.
Breakfast was good and Alton who oversaw breakfast Saturday morning was a delight.
Stayed in May 2023
Reviewed: October 20, 2022
John
United States of Americanothing
easy access
Stayed in October 2022
Reviewed: September 12, 2022
Patrice
United States of Americathe drain in tub didn’t work properly
the location
Stayed in September 2022
Reviewed: July 28, 2022
Sigrid
United States of AmericaI booked it on Booking.com because they said they had a pool. Pool and hot tub were closed.
Breakfast was good.
Stayed in July 2022
Reviewed: July 25, 2022
Elizabeth
United States of AmericaThe tub was stopped up due to hair clogged in it
Make sure everything works properly
Stayed in July 2022
Reviewed: July 10, 2022
Mark
United States of AmericaGreat customer service at check in!
Stayed in July 2022
Reviewed: June 23, 2022
Nicolas
United States of AmericaThe coffe maker in the room was broken
Stayed in June 2022
Reviewed: May 15, 2022
Deidra
United States of AmericaMattress tooper or softer bed with king pillows.
Person in charge at breakfast very pleasant & attentive to all guests. Food excellent as well.
Stayed in May 2022
Reviewed: April 25, 2022
Ann
United States of AmericaI had one issue with another staff member upon checkout, but when I called back later, it was resolved for me!
The location was great! Jeremy, the young man at reception, was so kind, well-mannered, and so helpful! The room was large, the bed was very comfortable, when I asked for extra pillows they promptly brought them, and the room was very clean!
Stayed in April 2022
Reviewed: March 11, 2022
Mariann
United States of Americagreat location near restaurants, grocery store, shopping.
Stayed in March 2022
Reviewed: March 1, 2022
Tiffany
United States of AmericaEverything fine.
Location
Stayed in January 2022
Reviewed: November 28, 2021
Mary
United States of AmericaI booked this hotel because of the indoor pool and the Wi-Fi but neither were available. The website did mention the hot tub/jaccuzi were not working but it did not specify the pool was out of order. The Wi-Fi had supposedly just gone down the day we checked in. We were on the second floor and could hear too well the neighbors on the third floor when their child was being rambunctious at 10:30pm. The breakfast was yummy but did not have juice or milk readily available to drink. I am not sure if this was a supply issue or just a budget issue. The Texas shaped waffles were delicious!
I loved the complimentary breakfast. The 24 hour coffee and hot chocolate bars were really a treat! The staff was incredibly kind and upbeat. Jeremy even went out of his way to get us access to another hotel pool since we had really been looking forward to the pool. Overall the 3 night stay was good and we would stay here again when the pool and Wi-Fi are fixed.
Stayed in November 2021
Reviewed: November 7, 2021
Tracie
United States of AmericaIt was so much better than WoodSpring, so there’s nothing to complain about. 😁
Friendly service, quiet rooms. Breakfast was ok. Thankful for the availability and getting me in so quickly. WoodSpring Suites SUCKS!!
Stayed in October 2021
Reviewed: October 27, 2021
Mary
United States of AmericaThe bathroom- tub was dirty and mold on ceiling Room- mold/dirt on window shades
The man making breakfast was adorable, and super friendly
Stayed in October 2021
Reviewed: September 6, 2021
Patrice
United States of AmericaThe bath tub wasn't clean and bugs in room. Other patrons allowed kids to run throughout hallway through the night
Friendly staff
Stayed in September 2021
Reviewed: July 20, 2021
Jennifer
United States of AmericaThe pool was very cold,and only four feet deep, my kids were disappointed
Stayed in July 2021
Reviewed: July 8, 2021
Bertha
United States of AmericaIt was a bit dirty floor in our room was sticky. Lots os dust on the sanitizer station.
Hot breakfast
Stayed in July 2021
Reviewed: June 18, 2021
Mariann
United States of AmericaWish their pool were outdoors. All indoor pools smell terrible so even though we brought our swimsuits, we did not use the pool and we were looking forward to that.
Quiet relaxing room on 3rd floor so no one stomping around overhead. Really appreciated that!!
Stayed in June 2021
Reviewed: June 4, 2021
Gordon
United States of AmericaNo problems
staff arranged for romm close to entry/exit because of my bad knee
Stayed in May 2021
Reviewed: June 1, 2021
Cheryl
United States of AmericaRefrigerator did not work
Great breakfast
Stayed in May 2021
Reviewed: March 22, 2024
Henriot
United States of AmericaN/A
N/A
Stayed in December 2023
Reviewed: March 18, 2024
Raina
United States of AmericaSmall pool
Rooms
Stayed in March 2024
Reviewed: March 17, 2024
Alex
United States of AmericaWhen we arrived, we went into a dirty room that had not been cleaned but yet they put us in the room. The breakfast is not up to the Hampton Inn standards. The pool water was filthy, dirty. I have never stated at Hampton that has been this horrible of a mistake and then still charged me regular price $283 and change horrible. Very disappointing.
Nothing.
Stayed in March 2024
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