2775 Cumberland Parkway, Atlanta, GA 30339, United States
#181 of 261 hotels in Atlanta
Guests' ChoiceBased on 392 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.6
Staff
8.3
Value for money
7.5
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 April 2024
Peggy
United StatesBathroom need updating. Not even a towel rack. Don’t understand.
Microwave and refrigerator
Stayed in April 2024
Reviewed: 1 April 2024
Juneal
United StatesThe sheets felt itchy and the bathroom floor was visibly dirty
The location
Stayed in March 2024
Reviewed: 31 March 2024
Krista
United StatesNo, street lights to get to the mall
It was close to the mall and to our destination
Stayed in March 2024
Reviewed: 12 March 2024
Annie
United StatesThere were lots of things on a physical appearance level that made me feel like I didn’t get my monies worth- there was someone’s breakfast all outside of the entryway (never cleaned up) there was an elevator that was out of order and the other elevators flooring was cracked and chipping, there was tons of leaky water spots in stairwells and near dining area, pieces of ceilings were exposed, some locks on doors were hanging off and there was long pieces of hair all over my bed spread
The staff was nice and attentive.
Stayed in March 2024
Reviewed: 29 September 2023
Jennifer
United StatesWe had to wait over 30 minutes for the room to be available and it was after 3:30 and 3 pm was check in time . Beds were not comfortable at all!!! The lock on door was broken, and the security latch was loose and falling off .
Convenient to the ball park and mall
Stayed in September 2023
Reviewed: 28 September 2023
Roderick
United StatesSheets dirty
Clean place
Stayed in September 2023
Reviewed: 2 August 2023
Marlon
United StatesThe air unit was ok, tub could’ve been cleaner and the hole at the base of the wall near the first bed should’ve been repaired before guests use that particular room…
Breakfast was ok, eggs weren’t as good but the staff was super nice…sausage was good though..
Stayed in August 2023
Reviewed: 26 June 2023
Sierra
United StatesThe cleanliness of the hotel towels could’ve been better. Also, the breakfast selection wasn’t the greatest especially someone who has dietary restrictions.
The location was within walking distance to an event that was nearby but I had a rental that made the trip shorter for both arriving and leaving the event. The staff by far has been some of the friendliest I’ve ever encountered while staying at a hotel!
Stayed in June 2023
Reviewed: 18 March 2023
Val
United StatesSome of the Towels in Bathroom were not clean
Great customer service
Stayed in March 2023
Reviewed: 7 March 2023
Karen
United StatesThe water in the shower was lukewarm, the flat sheet was left off of one of the beds and the bedding was dingy.
Location was perfect right off of I-75.
Stayed in March 2023
Reviewed: 17 February 2023
Piotr
Polandbreakfast
No comments
Stayed in November 2022
Reviewed: 2 February 2023
Julie
United Statesno hot water in the shower after running water for 20 mins! faucet broken in bathroom sink
Stayed in January 2023
Reviewed: 23 January 2023
Marcella
United StatesNothing
Cleanliness
Stayed in January 2023
Reviewed: 22 December 2022
Michele
United StatesLocation . Beds were comfortable.
Good location for a quick overnight on our way from Florida to Nashville.
Stayed in December 2022
Reviewed: 21 December 2022
Jacqueline
United StatesThe gentleman who worked 7a - 3p was extremely unpleasant. He never spoke. He had his Bluetooth in his ear talking to someone on it while standing at the desk. Never greeted or acknowledged a soul that was within arms reach let alone made eye contact. I was just very shocked to see his position. I called to ask about getting an early check — he approved my request then hung up as I said “okay thank you”. At check in the young lady went to grab him from the kitchen where he was apparently cooking something (after breakfast hours) and he came out as if she was bothering him. So she proceeded to check us in. Which went well. She was nice. Hospitality is not what it use to be. Breakfast was slim pickings. The room was clean and nice. Provided the basics of what was needed for a quick trip.
The location was conveniently located. Parking was easy.
Stayed in December 2022
Reviewed: 8 October 2022
Jerry
United Statesrooms should be clean every day with out asking
breakfast
Stayed in September 2022
Reviewed: 4 October 2022
Chris
United StatesClean and comfortable.
Stayed in September 2022
Reviewed: 29 September 2022
Cheryl
United StatesIce machine on our floor (4) did not work. 4 on elevator didn’t light, floor had stains that weren’t corrected during 3 day stay. Hallways looked tired and scuffed.
Breakfast was good with a nice selection.
Stayed in September 2022
Reviewed: 17 September 2022
Rhoden
United StatesLady at front desk had a time finding our reservation. Found out third party had my name wrong in the system. Wasnt an error on the hotel's part.
Staff was very pleasant and accommodating. We arrived early. Lady at the front desk got us into a room with early check in. Room was clean. Definitely not walking distance to Truist Park, but, not far of a drive. Would stay here again.
Stayed in August 2022
Reviewed: 6 September 2022
James
United StatesThe hotel bathroom could have used an update. There was a hole in the ceiling above the shower and the shower head could have been updated.
Breakfast was very good
Stayed in September 2022
Reviewed: 13 August 2022
Vickie
United StatesWe reserved a king size but when we got to our room it was a queen size bed. We were too tired to go back to front desk and request another room.
Bed was very comfortable
Stayed in August 2022
Reviewed: 13 August 2022
Harris
United StatesWould stay at this location again
It was easy access and clean
Stayed in August 2022
Reviewed: 3 August 2022
Marie
United StatesPool needed attention. Dirty! In need of repairs. Air quality in rooms was poor. Musty.
Stayed in July 2022
Reviewed: 29 July 2022
Jennifer
United Statesbathroom grout was a little dirty. but that wasn’t a deal breaker.
Very close to the Braves Stadium.
Stayed in June 2022
Lech am Arlberg, Austria
Sanur, Indonesia
Siem Reap, Cambodia
Arles, France
Murska Sobota, Slovenia
Hengchun, Taiwan
Flumserberg, Switzerland
Felsőtold, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content