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769 Hammond Drive, Atlanta, GA 30328, United States of America
January 30, 2016
December 13, 2015
눉Toilet needed cleaning. Bypass traffic loud.
눇Staff friendly & helpful. Breakfast delicious!
January 7, 2016
눉We had a busy schedule to keep and on our first morning we came down for coffee as we knew we would be too early for breakfast the young lady said new coffee does not get put out until 4am. So rather than make coffee she had us wait; which would have been fine, However the second day she had us wait til 5am and on the third day we had to wait til almost 6am. All the while she was politely rude. If you have customers that come to you with questions and you inform them of a time things will be ready and then you do not provide that service; something is wrong. Had she said coffee was not ready til 5 or 6am everyday then that would have been a more truthful statement and one that would have been accepted. The hotel manager did apologize for any confusion in any communication that may have occurred and assured us she would be making some changes on our stay which was unexpected but goes to show their commitment to customer satisfaction.
눇The shuttle service they provide was why we decided to use this hotel and the drivers were very polite and professional
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