Choose your preferred language. We speak English (US) and 42 other languages.
811 Massachusetts Avenue, South End, Boston, MA 02118, United States of America
August 15, 2016
August 8, 2016
눉After unpacking and settling in we discovered our TV could only access a few random channels. After trying to "fix" it for 20 minutes I called to ask what the trick was to get regular channels and an "engineer" summoned immediately. He could not fix it either and said it would be a while before he could program and bring up another TV. It was so late and we had to get up very early for a medical appointment so we asked for money off the room for the inconvenience as my husband is a TV lover and were told he could not do it. In our pajamas we were moved to another room on that floor that was old looking compared to the room we first had. It was ok but we were looking forward to relaxing after a long work day, followed by a long traffic filled drive to Boston, and worried about the next day's appt. so the broken TV was very disruptive. Otherwise, the location is great, parking is across the street for $25, free shuttle to airport and other local places, breakfast was good with lots of options and great coffee. I would return but would check everything before unpacking next time.
눇Front desk staff were exceptionally friendly and helpful during check-in. Even printed directions to where we were headed the next day. The first room we were in looked recently updated.... beautifully furnished bedroom and modern, clean bathroom. Parking conveniently across the street for $25 and advertised free shuttle to a few places. Great breakfast included.
August 11, 2016
눉Some of the front women where not as customer friendly as others.
눇The beds where comfortable and fresh everyday.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.