Nobody helped me with my bags up to my room. The property check in area was small but easy to locate but there was no comunal area if you did not want to be in your room besides the breakfast floor. Also, my safe kept on breaking so I did not feel my personal items were secure. And my toilet handle became loose so a few things needed maintenance. Cleaning staff came in the mid afternoon rather than the morning or midday.

My room was ready on arrival. The property is very near to streetcar stops, restaurants, shops and bourbon street. Fantastic for a first time solo traveller or a few days down in downtown New Orleans. Staff were always at the front - late night or not- and the rooms are large and comfy too!

Stayed in April 2024

Could use some lights in the room... to dark

Location

Stayed in March 2024

More dining sittings and tables.

We enjoyed the hot breakfast and gym. Nice and clean. The employees were friendly and knowledgeable about places to go. Love it

Stayed in April 2024

Breakfast was misleading and needs more selections.

The property is walking distance to some of the must do’s in the city. We did the hop on hop off tour and the pick up was very close to our hotel. The location is great and far enough that you are not disturbed at night.

Stayed in April 2024

Had reserved a king room but got a double queen bed room.

The hotel cleanliness and the breakfast.

Stayed in March 2024

The staff was very friendly and helpful.

Stayed in February 2024

Neighborhood a little rough

Good location and on the shuttle route for my conference at the convention center

Stayed in March 2024

the parking issue parking on the street is a real issue facial partner with one of parking garage is or something because the garage that they had that they told us to go to at night they close so you cannot even park in there so they need the partner they need to have their own parking somewhere. I actually got a ticket from parking on the street which is crazy because it was no way to park.

Everything was great about the property,

Stayed in March 2024

The only thing that gave me pause was none of the staff smiled except the valet.

Check in was very smooth and quick. The room was beautifully appointed and everything was very clean. The walkability of the hotel is also fantastic to the French quarter!

Stayed in February 2024

One morning they had turkey bacon for breakfast, who eats turkey bacon!

The location is great for visiting the French Quarter. The rooms were really good and comfortable. The breakfast was decent enough to get the day started. The only reason I rated overall a 7 is that I just expected a bit more for the price and a Hilton property. I didn't encounter any rude employees but also didn't have any "above and beyond" or super friendly encounter. Overall it was a good experience just not a great one. We stayed 2 nights at this location.

Stayed in January 2024

No pool

Location

Stayed in February 2024

Transportation to, from airport.

Location is prime. Breakfast very good.

Stayed in February 2024

Keys didn’t work at first, but was then fixed.

Room was nice and clean. Breakfast was great. Thank you !

Stayed in February 2024

The bathroom was not very clean and the towels had stains.

The location

Stayed in January 2024

Nice hotel with everything you need. Breakfast was great every morning. This hotel is 1 block from Bourbon street and the French Quarter

Stayed in January 2024

Coffee in the lobby would have been a plus. But it was available around 6 in the breakfast area (even though breakfast didn’t open until 7).

Great location, just outside French quarter, block away from Canal Street, central so we could walk almost everywhere we wanted to go. Fine breakfast provided. Pet friendly. Room/suite nice and roomy for family of four. Easy and friendly luggage storage for all our bags before check-in and after check-out (our incoming flight had us in early and our outbound out later in the day). Friendly and efficient staff.

Stayed in December 2023

Safe in room didn't work. Reported said they would fix but never showed. Shower heads both sprayed because the device to switch was broken. Beds were a little firm for us.

Check in was great, staff friendly. Valet service was really good. Glad we did it. Communicated by text and always had car in less than 7 minutes. Breakfast was good and staff worked very hard to keep things stocked. It was extremely busy.

Stayed in December 2023

Great location. Terrific price. Very friendly and accommodating staff. Breakfast was delicious. Room was big and quiet.

Stayed in December 2023

Breakfast options badly lacked fruits. We would have expected fruits among the breakfast options. All the light bulbs died on us at one time or another. A technician came 3 different times in the 6 days we were at the Hampton = way too many times for so few days. We would have expected all light bulbs were checked before we came in. Towel hangers in the bathroom were too few for 3 people. We rented the room for 3 persons. We would have expected a bathroom with enough places to hang the towels for 3 persons.

The room was very large, and since we were 3, it was really wonderful. The beds and pillows were super comfortable, and we really appreciated this after our days roaming the city. The bathroom was also large, the shower power was great, the water was instantly warm. Great showers. The hostesses in the cafeteria/breakfast area are wonderful, very helpful. We appreciated meeting them, and their help. The tech replacing dead light bulbs was wonderful too. He did his job well and fast, and also gave us tips on good vegan restaurants. He was a good resources in that area (veganism).

Stayed in December 2023

Price for parking

The room was great. Breakfast was the normal breakfast at any Hampton Inn

Stayed in December 2023

Staff - some were rude and unhelpful

Location Good valet service

Stayed in December 2023

Mostly the room lighting Funny lobby/reception layout

Adequate but limited

Stayed in November 2023

Cleanliness of the hallways

Breakfast

Stayed in November 2023

Parking was not included as advertised. Closest public parking available was $30 a day.

Perfect location to access restaurant and the popular Bourbon street. Large and comfortable rooms.

Stayed in November 2023