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337 West 39th Street, Hell's Kitchen, New York City, NY 10018, United States of America
August 15, 2016
눉We had no water in the A.M. first morning but they got on the problem ASAP ... small set back.
눇Location! Friendly and helpful! Valet and Bellboy's were so helpful to us in this very busy city ... thumbs up to Angel... thank you! We enjoyed our stay with your hotel.
August 6, 2016
눉Elevator malfunctioned; stuck in there for 20 minutes!!! Was overcharged; upon seeking clarification later, was informed that they routinely hold back a certain amount as security deposit to cover incidentals. Shouldn't this be informed beforehand??? Drinking water machine was out of order throughout our stay; had to walk up/down 3 floors to the next machine! Rooms are very cramped.
August 7, 2016
눉We could hear all the noise in the hallway, so sleeping in was nearly impossible.
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