Reviews of Hampton Inn Portland-Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
171 Philbrook Avenue, South Portland, ME 04106, United States of America
#9 of 16 hotels in South Portland
Guests' ChoiceReview Score
Based on 475 hotel reviews
7.5Score breakdown
-
Cleanliness
8.0
-
Comfort
8.0
-
Location
8.6
-
Facilities
7.8
-
Staff
8.7
-
Value for money
7.7
-
Free WiFi
8.7
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 1, 2024
Erica
United States of America4 Reviews8.0“Anniversary get away.”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room was leaking from the ceiling. Room was changed after we complained.
Pool and hot tub, breakfast were good.
Stayed in March 2024
-
Reviewed: March 29, 2024
Anna
United States of America4 Reviews9.0“Solid Hotel, Would Stay Again”- • Business trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
The weather didn't agree with our wish for a hot shower. The hotel was great.
The person at the front desk was very helpful and warm when we got there. He handed us water and tried to help us get a trolley for our luggage. It was Saturday before the worst of the big ice storm. Many people were arriving and he was kind to everyone. We got settled in, had time to arrange everything, have a snack and do a bit of email. Like most of the area, the hotel lost power in the early evening. Somehow we remained warm all night and when we got ready to leave in the morning the staff had set up paths for everyone trying to negotiate the stairs. GREAT response in a tricky moment for any hotel.
Stayed in March 2024
-
Reviewed: March 17, 2024
Carmel
Canada9 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
Bathroom needs update Beds were not very comfortable
Stayed in March 2024
-
Reviewed: January 30, 2024
Wheeler
United States of America1 review8.0“This was a little next town over R & R. It was just what we needed.”- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Wall next to bed was dirty, bed skirt was falling off. Bathroom sink didn’t drain. Tiles in pool area were falling off.
Great price, great location, pool and hot tub were very nice. Breakfast was nice. Staff was very friendly.
Stayed in January 2024
-
Reviewed: January 28, 2024
Steven
United States of America5 Reviews8.0“A good value stay as long as you're not looking for high end expectation”- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 1 night
The hot tub water was fairly dirty, a lot of bubbles. Overall the cleaning staff were lacking as most all the floors needed to be vacuumed. As for the room itself that was clean.
The pool and room were clean and in good order. The breakfast, while minimal selection was hot and fresh.
Stayed in January 2024
-
Reviewed: January 20, 2024
Bethany
United States of America2 Reviews7.0“Comfortable, accommodating and great amenities”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room was clean for the most part but there was a lot of dust and looked as though the furniture hadn’t been moved or cleaned under or behind in years but I don’t dust my house either lol
The distance to everything was very simple and easy to get to. The pool was very clean and warm.
Stayed in January 2024
-
Reviewed: January 6, 2024
Jerrica
Canada1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was excellent, staff were kind and courteous, clean comfortable and spacious accommodations, good location, very pleased with the overall experience- convenient parking and close to everything
Stayed in December 2023
-
Reviewed: December 30, 2023
Suzanne
United States of America1 review9.0Wonderful- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Bed was softer than preferred
Stayed in December 2023
-
Reviewed: December 22, 2023
Titus
United States of America7 Reviews7.0“Efficient”- • Business trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The eggs and coffee were atrocious!
The bed and pillows were comfortable
Stayed in December 2023
-
Reviewed: December 16, 2023
Carole
United States of America1 review8.0“Very good hotel for a very reasonable price”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is a bit dated
Our stay was cheaper than other hotels in the area. It was a very good hotel for the price
Stayed in December 2023
-
Reviewed: December 11, 2023
Faye
United States of America6 Reviews3 helpful votes9.0“-”- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
-
breakfast was amazing---
Stayed in December 2023
-
Reviewed: December 10, 2023
Kate
United States of America1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Definitely needs repairs and cleaning throughout. Rooms, halls, pool area all need a lot of basic cleaning and better upkeep.
Staff were pleasant and professional. Cleaning staff and front end were all friendly throughout.
Stayed in December 2023
-
Reviewed: December 8, 2023
Michelle
United States of America1 review9.0“It’s usually nice we go there every year Xmas shopping or on our way back from vacation”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
Breakfast was good it was normal food this time last couple of times it was western omelets or eggs with stuff in them the bed was comfy room was good except it didn’t have the little lounge chair thing my boyfriend usually slept in that as he can’t sleep in a bed very well
Stayed in December 2023
-
Reviewed: December 2, 2023
Igor
United States of America8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great hotel. Everything is clean, cozy, tastefully done. Nice design, new furniture, snow-white fluffy towels. The staff is polite and friendly.
Stayed in November 2023
-
Reviewed: November 16, 2023
Terry
Canada1 review6.0Pleasant- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom....no soap at all, shower head falling apart, bar needed on inside wall of shower, bar that is there need on opposite end, as is, stepping out into toilet. No info on food places close by.
King size bed, but when we went to our room, no curtain so got changed to second room. Good
Stayed in November 2023
-
Reviewed: November 16, 2023
Michael
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
pool and hot tub, pet friendly, breakfast, pillows
Stayed in November 2023
-
Reviewed: November 12, 2023
Tayna
United States of America25 Reviews1 helpful vote6.0“Girls weekend”- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The pool and hot tub could use some work. Clean up the parking lot from trash
Location is perfect for shopping and dining
Stayed in November 2023
-
Reviewed: November 2, 2023
Timothy
United States of America1 review6.0“I’d stay there again in a pinch, but will look elsewhere for my next stay.”- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was cold.
Location.
Stayed in November 2023
-
Reviewed: October 6, 2023
George
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
When booking through Booking.com, the name of hotel is misleading. “Hampton Inn Portland-Airport. It is NOT at the airport. Was told there was a Shuttle. NO shuttle cost for cab to airport $40.00. Was told could leave vehicle there for 6 nights @ $7.00 per night. Actual cost $10.00 per Night. Cost to get back from airport to hotel will be approximately another $40.00 Not happy.
Stayed in October 2023
-
Reviewed: October 3, 2023
Mary
United States of America3 Reviews8.0“Convenient stop before heading up the coast.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Signage made it a little hard to find at night
Convenient location
Stayed in September 2023
-
Reviewed: September 8, 2023
Karine
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The odour of the room.
Our room was not as clean as I would have liked, fingers marks and the doors and door frames. Luckily I had brought my disaffecting wipes. The room also had a terrible odour of mold and mildew and we had to buy an air freshener. Would recommend but don’t have high expectations on cleanliness.
Stayed in August 2023
-
Reviewed: September 6, 2023
Elvia
Ecuador5 Reviews9.0“Good”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
Parking is included and the breakfast was fair enough
Stayed in September 2023
-
Reviewed: August 30, 2023
Kyla
United States of America4 Reviews6.0“Decent room, but very expensive for the quality.”- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room smelled very bad. Fire alarm went off at 3:40am. I didn’t know what it was at first. It sounded like an engine humming. We had been outside for 10 minutes and there was someone still in his room. I saw him at his desk and he looked very comfortable. If there was an actual fire that would have been BAD.
Stayed in August 2023
-
Reviewed: August 28, 2023
Paul
United States of America6 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room smelled of mildew
Location
Stayed in August 2023
Guests also reviewed these properties:
-
Comfort at Findley LakeFindley Lake, USA
-
Salimbey ApartmentsIstanbul, Turkey
-
Villa Torricelli by Il GiardinettoScarperia, Italy
-
Henrys HauntBakewell, UK
-
Yawl - Harcombe FlatLyme Regis, UK
-
Beverly Dago ResidenceBandung, Indonesia
-
Apartments Luxe Self Check inZagreb, Croatia
-
The Summit CondominiumsPanama City Beach, USA
