The beds were the worst ☹️

Staff was very friendly, breakfast was good and room was nice.

Stayed in March 2024

The bedding could have been cleaned better. And the hold on my card is taking too long to return to my account.

The price and the overall environment of the hotel

Stayed in January 2024

My only complaint is that Booking.com showed a hot tub. Like many other hotels, Hampton Inn has filled in their hot tub. I was really looking forward to that. I was told that they are monitoring media to update their photos.

Breakfast was fine. I liked the cleanliness. I am happy to stay in a hotel that is a little outdated in order to save some money.

Stayed in January 2024

Shift manager Rachael was extremely pleasant and accommodating

Stayed in September 2023

A/c unit had the control knobs broken off , luckily we had a Swiss Army knife with us and could move the nubs with the pliers so it was on the coldest setting. The sink in one of our conjoined hotel rooms started backing up and there was no housekeeping or maintenance on to fix or clean it, but the front desk girl cleaned up not realizing the minute she ran the water it backed up again. We used the sink in the other room, but if we would have had only one room I would have been requesting a new room or it to be fixed .

The staff was exceptional! Any request they went really above and beyond! Front desk checked us in early no questions asked, moved to conjoined rooms with a smile and follow up to make sure it was good and it couldn’t have been better! Rooms 107 & 109 is where it’s at!! The one room was a bit outdated ish which isn’t a big deal to us. It was clean and quiet and a/c was cold!! Stayed 4 nights for cedar point and ball tournament. Loved they were pet friendly!! The breakfast was one of the better ones I’ve had! I’ve found cedar point area properties to be super gross and subpar food if they included breakfast and this was not the case. If you can find something at this breakfast out of bagels, bacon, eggs, stuff to make breakfast sandwiches, waffles and more!

Stayed in August 2023

The hot tub was not working. Looks like it hasn't worked it years. Wish we would have known that before we booked.

Nice hotel, decent area.

Stayed in August 2023

Booking.com didnt ensure that your staff saw that I paid fully up front. So booking.com needs to better communicate with your front desks. Possibly put another TP toll in rooms when folks are staying 5 nights. That's all.

Free breakfast was good and a money-saver. Coffee choices very good, including very hot water. I lokes how quiet we could make the room with a portable fan.

Stayed in July 2023

They didn’t clean our room during our stay. The whirlpool was inoperable.

Friendly staff

Stayed in July 2023

the hotel was literally taken over by baseball teams and the general hotel guests couldn't use the pool or the lounge area. if we had been warned about them being there we would have stayed elsewhere where we could use the facilities...they all seemed to be having a good time that Iwas paying for'''

breakfast was stone cold...all items were cold and i'm surprised the health dept. allows this. half cooked sausage patties and bacon strips...watered down juices..very poor experience. better off at mcdonalds down the street.the hotel was taken over by

Stayed in June 2023

The hot tub was down and has been for a long time so I would not stay here if that is important to you. The hotel elevator was also very slow and concerning at times. The individual rooms were nice and felt newer than the rest of the hotel but that does not over shadow the fact that there are still a few renovations that need to be made at this facility so that it feels and meets the standards of other Hampton hotels.

We liked the staff and how clean everything was. The staff especially Bree and Becca were really amazing. Anytime that we needed anything over our four night stay the hotel was great at meeting request for more towels and soap. We had an issue with a broken AC on our first night to which the front desk resolved for us immediately. The breakfast was also good and had nice options. This property was also cheaper to stay at than others in the area so that was a nice plus.

Stayed in June 2023

There is a need to spruce up the rooms.

Good location and decent breakfast

Stayed in May 2023

Pretty sure that the bed was broken every time I moved it was loud and moved

Staff was friendly

Stayed in April 2023

The sink kept clogging up and took a while to drain. It would have been nice if the bathroom light and fan were on separate switches.

The staff was really friendly and the room was nice and comfortable.

Stayed in March 2023

nothing to say

The breakfast was good the room was comfortable

Stayed in March 2023

only thing is there could be more flushing power in the toilet and the shower floor width is just a bit narrow and a little slick.

the room very clean .. the bed/pillows were wonderful.. the wastebaskets were nice and heavy not cheap plastic..the lighting on desk and bedside were nice and low-key not glaring.. the water pressure in shower was good!

Stayed in February 2023

The hot tub was not in working order!

Stayed in December 2022

shower hissed and made a lot of noise while showering

clean, staff was friendly, great breakfast

Stayed in January 2023

Well I was upset that I had to pay a 50 dollars despot which I never do about it from the property when they email me so I grab the wrong card and I could not pay them cash I had to go 15 miles to a bank and put money I On the card not happy at all

Breakfast was good

Stayed in January 2023

The toilet backed up and overflowed during the night.

Nice welcome at check in. Room was clean and comfy.

Stayed in December 2022

The view from our window in room 107.

The breakfast was very good. A lady named Ashley was especially nice. After I asked, because I’m allergic, if the muffins had nuts in them (and they did( she went and got a plateful of blueberry ones that were nut-free.

Stayed in September 2022

location

very clean room. Thank you Housekeeping!

Stayed in September 2022

The breakfast was wonderful. Just what we expected.

Stayed in September 2022

I wasn't able to pay cash upon checking out of the hotel.

Room was comfortable. I was happy that the air conditioner was not on full blast when we arrived. We were able to check in a little early. Close enough to Put in Bay. Sandusky Ohio was a friendly town - not too small for a short get away from Michigan.

Stayed in August 2022

The breakfast was not great. The ice bucket in the room was sticky and dirty so did not use. The coffee maker in the room was for k cups but there was no reusable filter for it so it was not usable unless I brought my own k cups

I liked the room.

Stayed in August 2022