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  5. Reviews of Hampton Inn & Suites Albany-East Greenbush, NY

Reviews of Hampton Inn & Suites Albany-East Greenbush, NY This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25 Hampton Inn Drive , East Greenbush, NY 12061, United States of America

#1 of 5 hotels in East Greenbush

Guests' Choice

Review Score

Based on 203 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 24, 2024

    7.0
    very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the pillows weren’t as fluffy as normal hotel pillows & coffee maker was missing tray to hold coffee packet in

    good location, good breakfast, had a pool but we didn’t have time to use it.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Nice hotel
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price was a little high, as well as we had friends who booked but was called because the hotel overbooked

    How easy check in was.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    All of it

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were awful , ac/heat unit made weird noise

    Great location, good breakfast, nice pool

    Stayed in February 2024

  • Reviewed: December 10, 2023

    8.0
    A reasonably good stay.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The insulation of the paid room I reserved was thin enough to hear a neighboring guest above me. If this isn’t a preference for you, your stay can become impacted if not shared with the front desk attendant for a resolution.

    The bedroom was ready upon entry. The room’s temperature was preset to a comfortable level. The amenities were great for the price. Location, and room type.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    9.0
    Good location friendly staff and decent room
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Who thought it was a good idea to locate the shower head on the opposite side of the bathtub where the water valve should find another profession! The bathroom could use an updating like the nearby Holiday Inn suites.

    Good typical hotel continental breakfast

    Stayed in November 2023

  • Reviewed: December 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    They were doing grout cleaning and carpet Cleaning in the rooms. While I understand it isn’t the fault of the employees but it was very inconvenient because I had to take all my work product and my computer out of the room every day. It’s okay when Staff comes into Rooms but I do not Know these people who are Joe’s to do the cleaning and do Not Trust anyone in my room.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom door is barn style no locks, 1st room the door kept swinging up

    Staff was exceptional

    Stayed in November 2023

  • Reviewed: October 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The door with mechanical issue. Never happened to me nor the hotel before.

    Facility is v clean. Great staff! My room door lock was not working when I got back at night. Only one staff was there and he was trying his best to help among all other things. He offered another room so I can get some rest. Maintenance staff came back from his off hour and helped get the door unlocked. They solved the problem as a team and I was thankful to get back to the same room with my stuff and was able to rest.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    7.0
    Fine for an overnight stop.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night

    Check in receptionist could save their side conversation until after I was checked in. Also a smile or ‘Have a nice stay’ would have made check welcoming. Instead received indifference. Walls very thin, could hear conversations in neighboring room.

    Jessica who ran the breakfast buffet did a great job. Well stocked and clean.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    9.0
    Great stay, tough check in.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night

    Only problem was caused by Booking Dot Com. My profile as provided to Hotel was wrong save for family name and Confirm number. Staff at Hotel, Lonny, with great effort solved the issue with Booking with took a hour.

    Great staff, very comfortable room, wonderful breakfast.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    8.0
    Nice location, friendly staff, clean rooms.
    • Leisure trip
    • Family with young children
    • King Room - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My only complaint was that it sounded like someone was stomping on the floor throughout the night above us. The staff checked into it. I ended up wearing ear plugs to sleep.

    Staff was friendly and helpful.

    Stayed in August 2023

  • Reviewed: September 22, 2023

    9.0
    Pleasant, comfortable, beautiful sunset!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night

    All good!! Your chief engineer, Richard Tillerman, did an exceptional job of rescuing a precious gold earing from the sink drain. Above and beyond.

    Stayed in September 2023

  • Reviewed: August 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet wasn’t clean in places and there were odd black lint like things (not bugs!) in one of the beds which was just weird, almost like the sheets weren’t changed.

    The location was good, the beds were comfortable and the breakfast was pretty good. The staff was very nice and helpful.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    8.0
    Location was great
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was dirty. Used washcloth was left in shower and floor dirty

    Location

    Stayed in July 2023

  • Reviewed: June 23, 2023

    8.0
    We would use the hotel again. Very enjoyable stay. Nice people, great service and clean. Thanks
    • Leisure trip
    • Couple
    • King Room - Hearing Access/Non-Smoking
    • Stayed 2 nights

    Couldn’t see Hampton Inn sign from highway until we were right at the driveway. Had to make quick right turn. Bushes are blocking sign!

    Excellent breakfast. Nice pool.

    Stayed in June 2023

  • Reviewed: June 22, 2023

    9.0
    Nice for on the road stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night

    Limited internet service unless you register with the Hilton chain. If you do they will never leave you in peace. Breakfast room is small. When we were there they had a group of young ladies (10 year old?) with their parents (some competition). They were cute and lovely but the noise!!!!!! .

    Nice and convneient

    Stayed in June 2023

  • Reviewed: May 29, 2023

    7.0
    Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Booking/Hampton bungled my reservation. Had difficulty checking in.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi in room would not connect to my laptop. Pool is small and area had many used towels laying about.

    rooms were clean and staff was friendly. Breakfast was also great with many options

    Stayed in May 2023

  • Reviewed: May 2, 2023

    8.0
    very nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no comment

    convenient updated and clean

    Stayed in February 2023

  • Reviewed: March 24, 2023

    9.0
    wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    One of the treadmills in the fitness center was not operating.

    Breakfast was very good. Room was spacious and clean. Staff was accommodating and friendly.

    Stayed in February 2023

  • Reviewed: January 23, 2023

    8.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool was closed

    Clean and Comfortable Rooms

    Stayed in January 2023

  • Reviewed: November 14, 2022

    7.0
    Hotel is a B+ it’s pretty clean and conveniently located
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Continental breakfast was ok but not great

    Stayed in November 2022

  • Reviewed: September 20, 2022

    9.0
    It Was A Nice Place to Stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    I don't care for "barn doors" to the bathroom. However, the bathroom had a full tube and was very nice. I don't like to go through hoops to sign in to the wifi system.

    The breakfast was the best I've had at any hotel of this class. Great choices. Everything was clean and neat. It was very comfortable. The cable had the best selection of channels I've seen of any hotel.

    Stayed in September 2022

Showing 1 - 25

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