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220 Delaware Avenue, Buffalo, NY 14202, United States of America
February 25, 2015
February 17, 2015
눉I accessed the hotel's website directly to make a reservation and I was directed to booking.com. I booked a suite with a jacuzzi tub, however upon check in I was placed in a standard room. When I went to the front desk to inquire about what happened the staff was very accommodating and worked to figure out a solution as all other suites were booked. The staff was great however the fact that I had to spend over 30 minutes trying to resolve the issue was not.
눇Staff was excellent
February 24, 2015
눇my youngest son was crying for sweets and the reception offer it for free(in a nice way i think she though maybe i didn't have enough money to buy him )but she didn't realized I had already bought him and i didnt want him to have a lot of sweets.really appreciated that.
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