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4150 Stelzer Road, Gahanna, OH 43230, United States of America
August 14, 2016
눉Pool was closed for maintenance- one of the reasons we chose this hotel. Mold in shower. Staff less than helpful ( when asked if they had cribs for use, I was told " I don't know"). First room didn't have air conditioning but we were moved to a new one.
August 10, 2016
눉Service was rather under par. The breakfast was lacking with the juices not available. This is critical for someone like me who has strict dietary restrictions to not even have access to basic "accommodations". Service was also lacking formal investigation pleasantries. "How was your stay?" "Your room is located ..." None of that. I will not be staying here again as I was not "satisfied" with my stay and not even offered an opportunity to address my grievance with anyone despite their pretty sign on the desk indicating other wise. I'll take my business to the Westin since the difference in service is dramatic compared to the extra 25 dollars or so. For what I got, I should have just stayed at the Red Rood Inn or motel 6. First and last experience with Hilton Hotels.
눇Clean I guess.
August 10, 2016
눉No food left at breakfast Buffett at 950
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