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22055 Katy Freeway, Katy, TX 77450, United States of America
August 14, 2016
눉The staff that checked us in messed up our reservation and blamed the online source I used to book the hotel, then blamed my bank. Totally overcharged me. The gentleman at the desk the next morning handled everything and said it was the hotels fault and apologized! So he redeemed the hotel in my eyes to a degree. All in all, they made a business trip a little more stressful by not helping me the first day. Thankful for the gentleman who stepped it up the next morning to find a solution! I'm still waiting for it to be completely resolved, but it fell on the weekend, so I have to wait for Monday to make sure it all falls back in line.
눇The beds where heaven! The room was very clean and the hotel was not noisy. Great breakfast as well.
August 9, 2016
눉Eggs and coffee not very good.
눇nice and clean
August 10, 2016
눉The toilet handles flushed very noisily. The halls were quite warm
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