It would be nice to have a kettle in the room for a morning cup of tea, but there is a 7-11 next door where tea can be bought cheaply, and the adjoining restaurant provided cups of hot water for hotel residents.

The hotel is in a fantastic location, very close to Quincy Market and the harbour. We were able to walk to most of Boston's sights and attractions from the hotel, including Boston Common. The staff were friendly, the room was clean, the shower was powerful, and the beds were very comfortable. I'd asked for foam pillows on one bed (due to allergies), feather pillows on the other, and this was provided.

Stayed in April 2024

No tea or coffee making facilities in the room. Bed a bit small but comfortable.

Perfect location for the attractions we wanted to visit. Rooms clean and tidy and staff very nice and helpful.

Stayed in April 2024

Stains on the couch

Stayed in April 2024

Our room had no windows, the smell was not terrible but could have been better, and the heater was making some noises the first night.

The location is really good, close to a subway station. The value was good too.

Stayed in April 2024

Rooms don't have a coffee maker and there is no coffee in the lobby. Can only buy it in the hotel's restaurant.

The location is great. Can walk anywhere in the city from the hotel. The room was small but very cute and quiet.

Stayed in April 2024

Atrium view room was a little noisey from people leaving the elevators.

Excellent location, good sized room.

Stayed in April 2024

Room a bit dark. Shower water pressure not very high.

Stayed in April 2024

No reason to dislike something

the location is terrific and appropriate mainly for a short visit to Boston

Stayed in April 2024

I didn’t like the restaurant on site. They didn’t have a wide selection of food choices. The drinks at the bar were good but very expensive. The bartender and staff were rude.

The staff at the front desk, when we checked in, were great. The room was nice. Location was great. We were on street over from Marketplace.

Stayed in April 2024

No coffee, tea making facilities.

Comfortable hotel close to everything. Friendly staff. Very accommodating storing our bags when we weren’t checked in.

Stayed in April 2024

Room was great and loved the location it was even super easy getting the metro to the airport from the hotel!

Stayed in March 2024

The fact that there was practically no view from the window of the room I was at. Additionally, the attached restaurant was a bit pricey. Also, the carpeted floor meant that I got a static shock every time I touched the metal door knob or elevator button.

The bathroom/shower was beautiful, the bed firm and comfy, and the room nice and big. The location of the hotel so close to the Blue Line was really helpful, and everything was in walkable distance from it.

Stayed in April 2024

Coffee facilities in room

Location and staff were excellent - staff really helpful with recommendations and let me check in early

Stayed in April 2024

There was no microwave and no coffee maker in the room. No coffee in the lobby either.

Location was great! We were able to walk to Quincy Market and to the children’s museum.

Stayed in April 2024

Nothing

Harborside is absolutely brilliant value for money for Boston ( which is the most expensive place in 45 years of travel!). I did not pay anything like $500 dollars a night but around 700 for 3 nights which is still very high for me! The location is superb being near the waterfront and a well known hotel who sell Meomi Pinot Noir! It is also near the Tourbus and near North End ( Little Italy) is a ten minute walk. All the staff were so kind and went out of their way to help their customers and they are to be commended on their professionalism. My room was very quiet as requested, a great size and the bathroom was also larger than most 4* hotels I have stayed in. This deserves 4* status. There are loads of eating places nearby and access to public transport and the airport as Aquarium is right outside. There is also a restaurant attached whose coffee and croissants were great and little shop 1 minute away to buy things I will return!

Stayed in April 2024

Boston prices are high, I was surprised at the cost of accommodation in the city, I chose this place as a bit more reasonable and in top location.

Lovely central location, clean and comfortable, just what needed for a few days stop. There was no fuss or issues around booking, checking in or out and staff cheerful and helpful. I would stay there again.

Stayed in April 2024

Not coffee making facilities, or wine glasses, room not made up unless requested.

Great location

Stayed in April 2024

Room was a bit hot the heat was on high.

Easy access to all things I needed to get to for dinner and to TD garden.

Stayed in April 2024

Shower water temperature difficult to adjust, breakfast not included, no single beds - two friends sharing need two beds!

Comfortable bed, warm room, good location

Stayed in April 2024

Excellent location

Stayed in April 2024

Nice location and staff.

Stayed in March 2024

Labyrinthine hallways. A minor inconvenience.

Convenient location.

Stayed in April 2024

First put in ground floor room with no security from lobby to room so someone could have just walked in from the street.

Clean, good size. Friendly staff

Stayed in January 2024

Loved the location of this hotel! Very close to Quincy Market and right outside a subway station. The bar inside the hotel was great! Very friendly staff and nice cocktails. We would definitely stay here again!

Stayed in March 2024