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219 North Center Street, Reno, NV 89501, United States of America
October 30, 2015
눉I booked in advance and my credit card was charged, including the "resort fee", which includes use of the internet. When I paid, they also charged me for use of the internet (which didn't work), but that charge was supposed to be covered by the resort fee, so I was charged twice. In addition, they wanted $1.50 for each cup of coffee in the room. This is something that even the cheapest motel offers for free. When I complained, they didn't care. All in all, I felt that Harrah's was willing to lose customers over a tiny charge for a service that every other hotel in the nation offers for free.
눇The facility was fine. No complaints
October 27, 2015
눉Alarm went off at 4:00 a.m. Woke 2 other times to screaming and fighting banging around, dog barking. Had real concerns for my safety
October 25, 2015
눉Smoke in casino and it couldn't be avoided.
눇Staff was helpful, room was comfortable and food good. It was a good location as we drove through Reno.
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