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436 11th Street NW, Northwest, Washington, DC, DC 20004, United States of America
August 15, 2016
August 14, 2016
눉Shower water would go cold and very hot as I showered. Bed dipped on one side, had to put pillow there so I wouldn't roll, but still woke with a crick in my back. Was given a map of area stores so I could buy toiletries, on last day that would have been very helpful at beginning of stay. Cleaners just straightened bed and emptied trash cans. There was a piece of napkin on floor that I accidentally dropped on first day. It was there the day I left. So I picked it up and threw it. Would have preferred if they had dusted and vacuumed daily. AC set temperature, not able to turn temp down when it was hot in the room. Employees only gave assistance if asked specific questions, otherwise ignored or hard to find. More up to date washer and dryers would have been great. No microwave or mini fridge and No soap or shampoo like in most Hotels. Wasn't given the room I originally paid for.
눇Loved the location! Few blocks from White House. Few blocks from National Mall. 1 block from Tour bus. Surrounded by restaurants and Museums. <3 Employees friendly if I approached them with questions. Price for washer and dryer was great. I would stay again just for the Location.
August 14, 2016
눉Front desk staff indifferent
눇Housekeeper was lovely
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