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444 Niu Street, Waikiki, Honolulu, HI 96815, United States of America
August 16, 2016
눉No phone no soap no coffee upon arrival. Very disappointed with room and hotel conditions. I did not use a single "resort" amenity and was forced to pay a "resort fee." Resort fees must be optional especially for handicapped guests. This was way out of line. It is unfair especially since the hotel does not rise to the level of "resort."
눇Front desk personnel very gracious and positive
August 9, 2016
눉Already mentioned in above question .
눇Over all it's only nice to see how it looks in the picture while booking on line but it's really not how it looks in reality, front desk only one person assign, less customer service. No like at all, very bad !!'
August 11, 2016
눉We didn't like the fact that there was no wifi in the room. There were stains on the rug. There were paint stains in the bathtub. The website gave the opposite of what we saw and had.
눇We liked the view from the room.
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