18 Washington Square West, Salem, MA 01970, United States of America
#6 of 14 hotels in Salem
Guests' ChoiceBased on 646 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Anastasia
United States of AmericaN/A
It was so close to all the shops. Easy to navigate! The hotel itself was so beautiful. I love how they preserved some of the old style with a few modern updates.
Stayed in April 2024
Reviewed: April 19, 2024
David
AustraliaN/A
The Hawthorne is an older but modern hotel with a lot of history. The reception displays grandeur. Tavern on site is good but can be very busy. Free parking on site a huge bonus. Free coffee in the lobby. Salem Common across the road for a nice walk. Close to activities.
Stayed in April 2024
Reviewed: April 16, 2024
Clare
United KingdomNothing
Lovely hotel, free parking and coffee in reception. Also apple cider in the afternoon
Stayed in April 2024
Reviewed: April 8, 2024
Sheyenne
United States of AmericaNothing it was all perfect
Clean and it was super nice absolutely loved it there the lobby is absolutely beautiful as well
Stayed in April 2024
Reviewed: April 7, 2024
Tyler
United KingdomGreat location, good size room and much better bathroom than the economy rooms.
Stayed in April 2024
Reviewed: April 5, 2024
Tyler
United KingdomPricy breakfast, the shower is a cupboard in the economy rooms.
Great location, very historical. Lovely staff and convenient parking.
Stayed in April 2024
Reviewed: April 1, 2024
Alex
United KingdomEverything was amazing apart from the mattress. It was slightly to form for my liking, but that could just be preference. Everything else was perfect.
Everything, a real standout building in Salem. A land mark all of its own. Truly amazing to be able to say we have stayed in this historic building.
Stayed in March 2024
Reviewed: March 25, 2024
Arlene
United States of AmericaWeather...lol.... it was rainy but they have two delicious comfy restaurants
very spacious.... we have a 2 double beds with 1.5 bath
Stayed in March 2024
Reviewed: March 23, 2024
Antoinette
IrelandNothing
Beautiful traditional hotel. Very comfortable. Lovely foyer.
Stayed in March 2024
Reviewed: March 20, 2024
Stephen
United States of AmericaJuat such a wonderful experience, with exceptional staff and accommodations. Could not have had a more pleasant stay
Stayed in February 2024
Reviewed: February 29, 2024
Jacki
United KingdomAbsolutely nothing. It was fantastic.
Location is perfect for walking to all the witch related tourist offerings in Salem as well as a good range of bars and restaurants. Staff are super friendly and helpful and the rooms are beautiful. It's an old hotel with loads of charm, rumoured to be haunted but we had no visitations! An added bonus was complimentary hot drinks in the lobby (which is fabulous) all day, freshly prepared by a staff member. Breakfast at Nathaniel's was delicious and good value. Would have no hesitation in staying there again.
Stayed in February 2024
Reviewed: February 26, 2024
Stephen
United States of Americatea and coffee was supposed to be available from 6-11 in morning, but many times the wter and coffee was gone well before 11 and it was not refilled. same with afternoon cider, once gone there was none available
the staff were great and accommodating, room service, bed and pillows, location fantastic
Stayed in February 2024
Reviewed: January 27, 2024
Kristin
United States of AmericaThe vending machines weren’t stocked/didn’t have what was advertised. (Clicked for Diet Coke? Got Pepsi🙃) but the staff was quick to provide drinks from the tavern once notified!
The view from our room was amazing! The staff was lovely, and the room service was outstanding! We also dined at the tavern multiple times throughout the week. We were never disappointed! The buffet in the lobby on Christmas Day exceeded all expectations!
Stayed in December 2023
Reviewed: January 13, 2024
Alfita
Indonesiahistorical hotel in charming Salem. The size of the room is quiet big and location wise is superb
Stayed in November 2023
Reviewed: January 12, 2024
Arianne
United States of AmericaThe location was excellent. Had parking included. The hotel was beautiful and the room was spacious and comfortable.
Stayed in December 2023
Reviewed: January 2, 2024
Norman
United States of AmericaNothing
Age of the hotel, cleanliness and staff was great.
Stayed in December 2023
Reviewed: December 28, 2023
David
United States of AmericaSome of the front desk staff were a bit confused and we always got diffrent answers depending on who was working. Love the front desk on check in they were friendly and helpful.
Comfortable clean room, excellent service, first class all the way.
Stayed in December 2023
Reviewed: December 21, 2023
Chelsea
CanadaGenuinely don't have any pressing complaints- the only thing that was a little tricky was that the elevators are a little small and there's only one set- but again, it's part of the charm of a historic hotel, in my opinion.
The hotel is in an ideal location for anyone wanting to be able to walk around town- once we arrived, we didn't have to taxi anywhere until we left! Essex street shopping, the historical sights, and even the Hocus Pocus house were all within walking distance. The rooms were clean and had the character you'd appreciate in a historic hotel without lacking comfort and quality. Lobby was beautiful, restaurants downstairs were delicious and convenient. There aren't a lot of bells and whistles, but if you need somewhere convenient and comfortable to stay for a few days between your adventures in Salem, the Hawthorne is a great choice. We will definitely be returning.
Stayed in November 2023
Reviewed: December 19, 2023
Roderick
CanadaThe history, the stories, the location right downtown Salem. Walking distance to everything.
Stayed in November 2023
Reviewed: December 16, 2023
Caitlin
AustraliaThis was the most beautiful hotel I think I’ve ever stayed in. This hotel is not ultra modern, it is a historic hotel; but the attention to detail and upkeep to their roots were exceptional. Staff were wonderful and friendly. Great breakfast food too! Within walking distance of main sites of Salem.
Stayed in December 2023
Reviewed: November 28, 2023
Tammy
United States of Americagreat location close to everything.
Stayed in November 2023
Reviewed: November 27, 2023
Becote
United States of AmericaI didn't get to see a ghost
I love the old style vibe. Both restaurants were fantastic! Great location to walk to every attraction. Looking forward to our next stay
Stayed in November 2023
Reviewed: November 15, 2023
Flynn
United States of Americanothing! everything was GREAT we'll be back!
Everybody was friendly and helpful.
Stayed in November 2023
Reviewed: November 12, 2023
Greg
United States of AmericaEverything was good
Location, ghosts
Stayed in November 2023
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