312 Mason Street, Union Square, San Francisco, CA 94102, United States of America
#57 of 223 hotels in San Francisco
Guests' ChoiceBased on 1685 hostel reviews
8.4Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.4
Staff
8.9
Value for money
8.6
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Anna
PolandBreakfast could be a bit better, maybe a bit more diverse, but still wasn't bad for a budget option. Hostel is placed a bit close to Tenderloin so we stumbled upon some unpleasant neighbours, but only a few.
It was quite close to Moscone (10 or 15 min walk) and it was SUPER CLEAN. I did not expect that. Amazing. Aside from that it was quiet and comfy (great beds, pillows, proper duvet). I chose the private room and it was definitely enough for me and 2 friends if we were using it only for sleeping. For more time it might get a bit crowded, only a bed and two chairs to sit, also little storage space. another plus is close proximity to great diners (e.g. Pinecrest, Lori's)
Stayed in March 2024
Reviewed: April 7, 2024
Audra
United States of AmericaA little noisy.
It was convenient and a good price.
Stayed in March 2024
Reviewed: April 6, 2024
Susan
BelgiumThere’s a very odd smell.
The location is fantastic, two-minute walk to Powell Bart Station.
Stayed in March 2024
Reviewed: March 30, 2024
Dr
EgyptThe Location is Awesome & the staff are very helpful , Also the breakfast had a couple of options overall, Highly recommended
Stayed in March 2024
Reviewed: March 17, 2024
Digbeu
United States of AmericaCold room sometimes
The front desk is the best deal in town
Stayed in March 2024
Reviewed: March 14, 2024
Petra
Czech RepublicI cant sleep because of the noises everywhere.
Staff was very kind, rverything was clean, happy for breakfest!
Stayed in March 2024
Reviewed: March 5, 2024
Shek
United States of AmericaNoise level can be high up at night when they are doing garbage or recycle pick up or loud music playing driving by. Eye plugs is must for light sleepers
Good location but situated in a road convenient to catch buses or subway. Breakfast and coffee included which is nice to have. Overall Room and bed is clean.
Stayed in March 2024
Reviewed: February 26, 2024
Kristen
AustraliaOur room faced the main street so was pretty loud but not all the rooms do.
The location is great, 30-40 minute walk from pier 39 but lots of nice places closer too. It's close to a target, lots of buses and a metro station. The room itself had a little wardrobe and the private bathroom was small but clean. The kitchen was nice and big and clean and the free breakfast was simple but good.
Stayed in February 2024
Reviewed: February 18, 2024
Pat
United KingdomRoom was cold and a bit shabby
Excellent location basic breakfast, friendly people
Stayed in February 2024
Reviewed: February 14, 2024
Yi
TaiwanNone
Location and atmosphere
Stayed in February 2024
Reviewed: February 13, 2024
Luisa
GermanyThe nights were really cold so I recommend to bring long sleeve pyjamas. They turned off the main electricity next to the sink every night until the morning so I couldn’t charge anything there but we had individual plugs connected to our bed. The lights were also not working during the night and morning so we had to use the bathroom without lights during the night and morning.
The location is great. The hostel is centrally located. There are a lot of homeless people downtown but I always felt safe because there was always staff at the reception and guests need their room card to get in so no strangers would have access to the hostel. It was never loud and we couldn’t hear steps or any noise from rooms around us.
Stayed in February 2024
Reviewed: February 12, 2024
Adrianna
Polandthe only thing I was disappointed with was the free breakfast which really was just bread, oats, bananas and hard boiled eggs which I'm not complaining about - i know it's a hostel and I should be happy I'm getting anything... it's just that I've stayed in other HI hostels and their free breakfast options were much more interesting so I'm just saying that it was a bit unsatisfying (still it does not take away from the place at all - just the one thought that came up)
very friend and helpful staff - thank you!! everything was clean, our room was nice and cosy, enough bathrooms on each floor, lots of cool people staying there, oh and extra points for coffee tea and water fountains being available at all time :)
Stayed in November 2023
Reviewed: February 11, 2024
Yu
TaiwanThe room is spacious and the location is safe and so near from Powell station!!! (Walk 3 mins)
Stayed in February 2024
Reviewed: February 10, 2024
Lubor
SpainIt would have been nice to have a warmer bathroom. The elevator is slow and often takes a long time, so I always took the stairs, even though my room was on the 6th floor. No problem, increased my fitness.
Apparently I booked a single room but with no extra bathroom, only a sink. The room was small and felt depressing. I then had to pay an extra $140 to get a better room. A lot of money but it was worth spending. The other room was so much better and bigger. Top Floor with a view. The bathroom was bright yellow which created a bright atmosphere but the sash window could not be closed completely which made the bathroom quite fresh in January. Not ideal but okay. Overall a good stay. You can't beat this at that time in this location.
Stayed in January 2024
Reviewed: February 7, 2024
Russel
United Arab EmiratesSome homeless at night
I like the location close to public transport
Stayed in January 2024
Reviewed: February 4, 2024
Jared
United States of AmericaNothing not to like.
It has the feeling of a turn-of-the-20th century hotel. And it might be a small thing to some, but being given actual sheets and a towel is an appreciated fact (considering many hostels in the world do not). 24-hr coffee as well as complementary breakfast adds to the value.
Stayed in February 2024
Reviewed: January 28, 2024
Tracy
AustraliaLocation
Stayed in January 2024
Reviewed: January 26, 2024
Rosemarie
United KingdomBottom sheets. No Tea towels in kitchen
Fab location, 5min from Powell st Bart. You can easily avoid the Tenderloin area, but I had no problems. Hostel good, kitchen ok. The cleaners are awesome, keep the place scrupulously clean despite a tired look. Beds comfy, but bottom sheets a pain as too loose so don’t fit/stay tucked in. Breakfast good as included. Reception staff good, helpful and polite.
Stayed in December 2023
Reviewed: January 26, 2024
Eleanor
United KingdomOur room was very cold. Big single pane windows that were very drafty. Had to get extra blankets and still felt cold.
Clean and pleasant environment. Great location, easy access to all transport and felt secure.
Stayed in January 2024
Reviewed: January 23, 2024
Rebecca
GermanyThe room was really cold, especially at night as the windows are not 100% airtight so there was a constant stream of cold air coming in at all times and the heater was too small for the room and did not work.
Stayed in January 2024
Reviewed: January 22, 2024
Jay
CanadaIt’s a little noisy and at night the neighborhood feels a little sketchy
Location is perfect and easy to find using public transport for travellers new to the city.
Stayed in January 2024
Reviewed: January 19, 2024
Rosemarie
United KingdomOnly the bottom sheet not fitting
Fab location, 5 min from BART. Cleaners are superb, kitchen one of the cleanest I’ve been in, all staff friendly and helpful. Showers ok and hot. Beds comfy enough but bottom sheets are a pain as they don’t fit properly. Good breakfast. Kitchen equipment ok with enough cookers
Stayed in January 2024
Reviewed: January 19, 2024
Anif
United Arab EmiratesMaybe I didn’t read the fine print, I was hoping to use lockers in the room, didn’t knew it was at an additional cost of 6$
Location
Stayed in January 2024
Reviewed: January 14, 2024
Zhi
Singaporewould love to have more toilets
good location with friendly staff
Stayed in January 2024
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