The shower! It did not drain at all.

Super convenient as we were attending a dance convention held in the hotel.

Stayed in March 2024

Horrible parking - took one hour to park and check in. It was very chaotic and staff could not handle it. They blamed it on game day but clearly they have games and events all the time. They really need a better system and better management. Desk staff was a mixed bag. We received keys for a room # that did not exist! Very frustrating after all the parking nonsense. The issue was quickly rectified.

Great location, nice enough

Stayed in October 2023

Parking was a challenge when a baseball game was being played. No hotel spaces. All spaces are being sold to ball fans. We had to park at the Marriott deck.

Close to ball park

Stayed in August 2023

Bar staff understaffed and unable to take care of everyone’s needs.

On the expensive side.

Stayed in August 2023

The price of parking

It’s within walking distance of everything

Stayed in August 2023

The hot tub was cold

We loved the location. The primary purpose of the trip was a couple of Orioles games so it was sooo convenient. But was also very convenient to seeing other sights.

Stayed in July 2023

Desk clerk did not give me a parking pass and I couldn’t leave the parking garage.

Next to the convention center

Stayed in July 2023

No parking. Cleanliness and amenities weren’t up to par for the price we paid. The lobby looks grand and beautiful, but the rooms left way more to be desired. Check n was at 4 pm But our room wasn't ready until 4:20 pm, which made us late for the game.

It was very close to the ballpark and our room had a stadium view. Staff was mostly friendly.

Stayed in June 2023

Mattresses were hard. Queen beds would be preferred. Signs in the elevators need updated for use of key card.

Clean, close to Camden Yards. Easy access

Stayed in June 2023

Breakfast was super expensive. Gym had VERY little weight lifting equipment. Area outside exercise room unused. Needs a fire pit or chairs and tables to enjoy view. Asked front desk to refill body was. Computers were down at the time and it never got done

The Omlette station was outstanding. Gym had an outstanding view with plenty of cardio equipment

Stayed in June 2023

price of buffet breakfast

everything was fine. parking felt safe and easy.

Stayed in May 2023

Crazy expensive.

Excellent location. Very clean and staff was great.

Stayed in May 2023

My husband has mobility issues and they don't have readily available handicapped parking and the valet parking isn't open.

Great location and comfortable room.

Stayed in January 2023

1. While I understand that check-in starts at 4, I've never been to a hotel where I had to wait until the very last minute to get a room. 2. The lock on the bathroom door was broken. One could tell that it was "fixed" many times before by the massive hardware on the sliding handicap-acceasible door, but the locking mechanism on one side was completely missing. 3. There is only 1 snack vending machine in the entire hotel, and not only is it tucked away behind the front desk, and also only takes cash.

Walking distance to M&T Bank stadium and the baseball stadium. Bed was very comfortable, and comforter and pillows were luxurious. Room was very clean. Coffee shop in the lobby is open 6am-9pm, a bonus for a caffeine junkie.

Stayed in December 2022

We are a family of 4 so needed a room with 2 beds. The beds were only full size and really too small to comfortably fit myself and my husband. We did not sleep well during our stay. Would also have liked to see complimentary regular coffee available in the lobby.

Hotel was lovely and the location was fantastic. We also loved the pool, hot tub and sauna area. Café in the lobby with specialty coffee and snacks was super convenient and the "Golden Ticket" for use in the café that a staff member gave to our kids upon arrival was such a nice touch for them. All of the staff members that we encountered during our stay were super friendly and helpful,

Stayed in November 2022

there was not enough parking at the hotel and we had to go into over flow at the Marriot around the corner which cost $80+

clean, comfy beds

Stayed in November 2022

didn’t take cash

excellent

Stayed in October 2022

downtown area walking distance to the football stadium

Stayed in October 2022

Our bathroom faucet was leaking and I had to keep a towel to stop from getting water on my toiletries

Everyone was extremely helpful and friendly. Desk, Bell Captain, housekeeping, coffee shop are some of the employees I interacted with.

Stayed in October 2022

The conference rooms were freezing!

The gym is good with plenty of space and equipment. Room was spacious and comfortable

Stayed in September 2022

Check in was ridiculously long-45 min. There were only two people checking everyone in on Saturday afternoon Hotel was just okay. You could tell the rooms are flipped a lot and it’s a busy hotel.

Location!

Stayed in September 2022

Just cost too much, i guess i used a third party to purchase my stay.

Stayed in August 2022

Was there 4 days and there is no housekeeping service.

Good location

Stayed in September 2022

trouble parking, due to renting out more spaces than they had. long lines for check in, if you were not a gold preferred member

location

Stayed in August 2022