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35 West 5th Street, Cincinnati, OH 45202, United States of America
May 24, 2016
눉housekeeping woke me up at 930 - which was fine - i didnt put sign on door. but - knocked on my door again at 1030 and again at 1045 (checkout is 11) - asked if i had a late checkout already scheduled and i said no - and she said we have 3 weddings checking in today and are trying to get rooms ready. she was a nice lady - however - dont tell the wedding groups you will get rooms early - there is a reason checkin is later in the day. my guess is housekeeping had some pressure placed on them early in the morning to get people out and rooms cleaned. when i checked out - front desk seemed a bit overwhelmed, still nice, just not as pleasant/personable as the evening group - and there were people lounging in the lobby with tux rentals, etc. clearly waiting on THEIR rooms - my guess is they were told they would be able to check in late morning - guess what - book a room the night before and no problems - thats what i did when i got married - cheap a$$e$. tip - avoid wedding season at this hotel :) ... other than that - great experience - i would go back - just make sure you put the DND sign is on door if you dont want a 'wake up call'
눇valet staff was awesome!!! worth the $20 i spent on tipping. evening front desk staff very helpful and pleasant.
May 17, 2016
눉Parking, poor comforts in room
눇Close to the attractions and shopping
April 29, 2016
눉Bed and pillows to soft. Pillows had odor. Chairs in room uncomfortable. Room view not nice at all.
눇Cleanliness, friendly staff.
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