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Reviews of Hilton Durham near Duke University This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3800 Hillsborough Road, Durham, NC 27705, United States of America

#39 of 71 hotels in Durham

Guests' Choice

Review Score

Based on 462 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Roll-in Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Guest laundry,wish it was free

    Everything,I stayed here plenty of times

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Overall everything was good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Need time to answer the door for housekeeping, before coming in your room.

    Everything is fine,the staff are very friendly and helpful.The breakfast was okay,but need to add turkey sausages and grits for those who don't eat pork or oatmeal.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Great place, very convenient location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning crew didn't clean the base of the toilet.

    Pretty much everything.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    9.0
    Beautiful hotel, clean, no lack of employees for help. Very nice stay, we enjoyed it.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Door to bathroom needs work. Will not shut, needs some carpentry work. Also, so heavy it is cumbersome to try to keep it open. Could use a night light in room.

    Breakfast was good. Lots of selections.

    Stayed in September 2023

  • Reviewed: August 7, 2023

    9.0
    A great base of operation from which to explore Durham. Would stay here again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I have no complaints regarding my stay.

    I was impressed by the hotel’s design, cleanliness, convenience of location, and courteous staff.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    9.0
    Excellent place to stay.
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night

    Our back door to the pet area was locked so we had to walk around to the gym door. Very curious. Not that big a deal.

    Kindness of all staff we met! Very considerate of our doggie. She appreciated the pets she got.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled like feet. Had to go buy scent for my stay

    Clean room. Great location from Restaurants

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Not worth the money
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There’s a picture that has a hot tub beside the pool, however, there was NO hot tub and I was really looking forward to it. The price per night is also not worth it. Paid way too much for nothing. Too, Still have to pay extra for the breakfast in the morning. Will not be back unless the price is right

    Staff was great, and let us check in early. Room was clean as well.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    7.0
    Nice hotel and will be back.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Housekeeping only comes by request, which we did…twice and no one ever came to clean our room.

    The hotel was beautiful. The beds were extremely comfortable. The shower was awesome. Will definitely stay again.

    Stayed in July 2023

  • Reviewed: June 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just cosmetics were damaged or were showing their age.

    Bathroom mirror with lighting

    Stayed in May 2023

  • Reviewed: June 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Told us they gave us free breakfast then I look at my credit card they charged me 48 for 2 people after I thought it was free

    Everything

    Stayed in April 2023

  • Reviewed: June 1, 2023

    8.0
    Very very good.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    View of garbage can. No free breakfast. No microwave in room. No Chromecast.

    Friendly and helpful staff. Clean. Modern. Nice design. Iron and fridge in room. Comfy pillows. Charging stations everywhere. Chaise lounge. Size of tv, available channels, and how it turns.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    9.0
    good value
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise from the highway considering the location would be amazing a shuttle from the airport

    clean, spacious bed and room, helpful staff. ok wifi connection

    Stayed in May 2023

  • Reviewed: May 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower size was small

    Clean nice room, not over priced

    Stayed in May 2023

  • Reviewed: May 18, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    See comment above. In addition, the lighting was not the best.

    Everyone was friendly and very inviting. My husband and I have to make this trip every 8 weeks for 4 treatments at Duke university. So, it's great to have the staff where you're staying to be so kind. The only downside was that our room was on the side facing the highway which was very noisy and so it was difficult getting a good night's sleep.

    Stayed in April 2023

  • Reviewed: May 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very attentive staff. Clean room.

    Stayed in April 2023

  • Reviewed: May 7, 2023

    9.0
    My go to spot when in Durham. Love it here!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not too happy that I can’t get my Hilton Honors points because I booked through Booking.com for a better rate. Also saw a huge Palmetto bug in our room. It went behind the tv and dresser. Skeeved me out.

    Location in proximity to Duke University. Beautiful facilities.

    Stayed in May 2023

  • Reviewed: April 22, 2023

    9.0
    Wonderful
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the "tile" on the wall in the room was coming off the wall and the desk chair was not that comfortable. Overall all wonderful hotel.

    Right off the interstate, wonderful accommodations, when checking out the lady was wonderful. She asked what brought us to the area and I explained and she was very caring.

    Stayed in April 2023

  • Reviewed: February 12, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Room with Roll-in Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No microwaves in rooms.

    Clean! Up to date. Grill & Bar on main lobby, Starbucks and a great breakfast menu.

    Stayed in February 2023

  • Reviewed: February 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Front desk staff extra helpful and friendly

    Stayed in January 2023

  • Reviewed: December 20, 2022

    7.0
    nice staff & room/unhappy about food choices
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    not even free coffee in lobby! buffet ok but expensive. no vending machines-have to go to front desk to buy a soda & wait

    location

    Stayed in December 2022

  • Reviewed: November 28, 2022

    8.0
    Very nice place, will likely continue to stay here.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access
    • Stayed 1 night

    Only one elevator working, which has been an issue for months it seems. We stayed in this hotel in April 2022, and the elevator was out then as well.

    The rooms are nice and spacious, very comfortable. There is a restaurant and bar available in the lobby. We are repeat customers at this hotel for these reasons.

    Stayed in November 2022

  • Reviewed: November 6, 2022

    9.0
    our short stay was very good, the steak was delicious
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    staffing in restaurant was very little, but understandable, the staff working were going as fast as they could. No room delivery due to staffing.

    very nice, clean and comfortable, very friendly staff

    Stayed in October 2022

  • Reviewed: October 23, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    comfortable

    Stayed in October 2022

Showing 1 - 25

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