1389 Washington Avenue, Albany, NY 12206, United States of America
#22 of 39 hotels in Albany
Guests' ChoiceBased on 540 hotel reviews
7.9Cleanliness
8.2
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.6
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 17, 2024
Thomas
United States of AmericaThe room felt old and out dated. Bed sagged and felt old.
Breakfast was good. Staff was great.
Stayed in March 2024
Reviewed: February 27, 2024
Yolanie
United States of AmericaI wish the breakfast was until 11 am. I like that housekeeping did not knock at check out time however she was outside my door and it startled me.
The breakfast was delicious I just wish it was until 11 am .location is good as well
Stayed in February 2024
Reviewed: February 21, 2024
Zadia
United States of AmericaWhen I was there , everything was good , nothing bad to report
Room was very clean, quiet and the view was facing the highway . The staff was very friendly
Stayed in December 2023
Reviewed: January 25, 2024
Jaime
United States of AmericaThe pool is closed and the breakfast was just okay. Plus breakfast is an additional cost. We went elsewhere for breakfast most mornings.
The accommodations were comfortable. It was a nice place to rest after a busy day.
Stayed in December 2023
Reviewed: December 16, 2023
Castro
United States of AmericaThe colors and decor of the room were depressing and dark.
I liked the choice to add breakfast to my stay. The selection was nice.
Stayed in November 2023
Reviewed: November 12, 2023
Violeta
United States of AmericaThe worst part was the breakfast. The food was delicious but not enough variety for grab&go, the main breakfast has to be ordered. That is good because it’s fresh and warm but it takes time for preparation. Also, we wasted more time dealing with the payment for it. It was included in our stay but the staff didn’t see it and I had to prove it myself.
The best part was the lobby, very well organized and designed. Also, it was great that the hotel has a garage, not only parking lot.
Stayed in October 2023
Reviewed: November 5, 2023
Patti
United States of AmericaIt exceeded my expectations. The staff truly strived to make sure that I was well taken care of.
Stayed in October 2023
Reviewed: August 17, 2023
Rollins
United States of AmericaThe area was clean and there was a place to park
Stayed in August 2023
Reviewed: August 7, 2023
Kristen
United States of AmericaThe pool was closed/ not operational and we were not told, we would not have booked if we knew. Getting a hot breakfast was too involved- my daughter had a tournament at the University and we didn't have time to sit down and order something ... we opted to eat elsewhere. Last year, we paid for breakfast but were very happy with the buffet that was provided.
Close to the University , clean, friendly staff
Stayed in August 2023
Reviewed: August 1, 2023
Aikins
United States of AmericaWas hoping the pool was open
Stayed in July 2023
Reviewed: July 31, 2023
Gregory
United States of AmericaLots of accommodations within the hotel, convenient computer/online section. And a full breakfast available every morning. Underground parking on site makes for easy access from hotel elevators to your vehicle.
Stayed in July 2023
Reviewed: July 28, 2023
V
United States of AmericaPool was decommissioned
Stayed in July 2023
Reviewed: July 18, 2023
Jennifer
United States of AmericaThe bed didn't feel fresh. The sheets and bedding didn't have that feel of freshness.
Breakfast was great!
Stayed in July 2023
Reviewed: July 17, 2023
Tamika
United States of AmericaN/A
It was clean. Staff was friendly, accommodating and professional.
Stayed in May 2023
Reviewed: July 17, 2023
Shawon
AustraliaNice hotel, clean and comfortable. Conveniently located. Highly recommend.
Stayed in June 2023
Reviewed: July 12, 2023
Merav
IsraelA pleasant and comfortable hotel, relatively quiet, we were greeted warmly and the room had all the treats we needed after a long drive.
Stayed in July 2023
Reviewed: July 12, 2023
Kim
United States of AmericaThe roomy smelled musty!
Great breakfast! Loved the selection!
Stayed in July 2023
Reviewed: July 10, 2023
Humphrey
United States of Americaroom had a lingering smoke smell however the first desk gave e an air freshner to spray
Stayed in July 2023
Reviewed: July 9, 2023
Kim
United States of Americapool under repair
nice breakfast
Stayed in July 2023
Reviewed: July 3, 2023
Edewi
United States of AmericaAll was good except my window view
Stayed in June 2023
Reviewed: June 29, 2023
Duc
United States of AmericaWe found some hairs in the bathroom.
The room is large. Breakfast was good. Staffs were friendly and helpful.
Stayed in June 2023
Reviewed: June 27, 2023
Susan
United States of AmericaDidn’t see outdoor area?
The location was convenient for family
Stayed in June 2023
Reviewed: June 20, 2023
Richard
United States of AmericaBreakfast was the best part. Very kind young lady.
Stayed in June 2023
Reviewed: June 19, 2023
Jennifer
United States of AmericaBreakfast was very crowded. No where to sit. There is a big pot hole at the entrance. Not much bad to say we liked our stay and will go back.
Check in was easy. Casey at the front desk was very nice. Breakfast was good. Room was clean and quiet. Location was great. Easy access to everywhere. Bed was comfy and clean. Black to curtains worked well.
Stayed in June 2023
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