26000 American Drive, Southfield, MI 48034, United States of America
#5 of 14 hotels in Southfield
Guests' ChoiceBased on 164 hotel reviews
7.8Cleanliness
8.5
Comfort
8.4
Location
8.6
Facilities
8.1
Staff
8.1
Value for money
8.0
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
Faniry
United States of AmericaThe fitness area and the pool were quite small. We went in the pool on our first day, it felt stuffy even though there were just about 7-10 people. We decided to leave after some time.
Everybody was very helpful and friendly. The food served at the restaurant for dinner is very good as well. Check-in and checkout were fast, we did not have any problems at all.
Stayed in March 2024
Reviewed: March 11, 2024
Erickea
United States of AmericaThe ceiling needs repairs new curtains looks dirty.. spots on the  sheets and comforter ..
 Breakfast was good and front desk clerk..
Stayed in March 2024
Reviewed: November 23, 2023
Lester
United States of AmericaThe wait for the elevator was ridiculous.
Stayed in November 2023
Reviewed: November 14, 2023
Donny
United States of AmericaBreakfast and the room size was quality
Stayed in November 2023
Reviewed: September 6, 2023
Stella
CanadaI think it was excellent for the value
Breakfast was good
Stayed in August 2023
Reviewed: August 18, 2023
Jeremy
United States of AmericaNo breakfast included.
Nice facilities, clean room, friendly staff.
Stayed in August 2023
Reviewed: July 8, 2023
Karamoko
United States of AmericaThe breakfast with the "chef" was pretty bad. Limp Eggo waffles and everything was made in bulk.
The location was perfect for the occasion and the things I needed to do in Southfield.
Stayed in June 2023
Reviewed: June 26, 2023
Tisha
United States of AmericaI did not like that the phones were down and housekeeping never refreshed my room no matter how many times i put the request in
The front desk staff were super helpful. I came down late for breakfast and the front desk agent asked the chef for some pastries for me and my kids. I really appreciated that. Because i was on vacation I assumed it was the weekend and thought we had more time to go down for breakfast. My son was very happy
Stayed in June 2023
Reviewed: March 26, 2023
Felicia
United States of American/a
atmosphere
Stayed in March 2023
Reviewed: March 18, 2023
Trina
United States of AmericaThe breakfast in the morning and the indoor swimming pool.
Stayed in February 2023
Reviewed: January 30, 2023
Tamikka
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: December 7, 2022
Kelly
United States of AmericaCoffee and cups were both not replaced in our room after the initial day. I asked twice about coffee for our room. Never replaced. A constant smell of Marijuana in the elevators and on our floor. This is a smoke free facility. I guess Marijuana is not considered smoking.
Clean Room on arrival.
Stayed in December 2022
Reviewed: November 10, 2022
Jade
United States of AmericaThe ride concierge
The facilities
Stayed in November 2022
Reviewed: October 10, 2022
Kent
United States of AmericaBreakfast was a little disappointing.
The staff. The friendly vibe.
Stayed in October 2022
Reviewed: September 6, 2022
April
United States of AmericaPrice point. Somewhat high for that time, but it was a holiday weekend
Clean, quiet rooms. Nice amenities, coffee every morning. Great staff. Comfortable beds
Stayed in September 2022
Reviewed: August 14, 2022
Nancy
United States of AmericaBar service not great
Stayed in July 2022
Reviewed: August 9, 2022
Cb
United States of AmericaWater dripping from ceiling over by window morning of checkout, notified front desk and the young man immediately contacted someone to address it.
Room clean, spacious, bed comfortable, shower clean with immediate hot water, enjoyed the stay!!!
Stayed in June 2022
Reviewed: May 19, 2022
Hairston
United States of AmericaBooked two rooms, was not provided pool passes that I was told was necessary after getting in the pool. Also had to pay for breakfast for some of my family because apparently it was not included with my room rate, which I was not made aware of until we went to get breakfast.
The location was great. The breakfast was pretty good, better than I expected.
Stayed in May 2022
Reviewed: May 9, 2022
Kristine
United States of AmericaThere was only one of the two elevators working, so we took the stairs a few times. We went to the restaurant and bar one night and they only had one person working. She was friendly but everything took awhile.
The room was very clean. The staff was extremely nice. The beds were comfortable.
Stayed in May 2022
Reviewed: April 12, 2022
Jacquline
United States of AmericaGarbage was pulled up in front of elevator.
Stayed in April 2022
Reviewed: April 5, 2022
Jones
United States of AmericaWe arrived very late and exhausted had no problems with check in.
Stayed in April 2022
Reviewed: September 27, 2021
Kwill12
United States of AmericaI had no issues, only thing was the incidentals $200 per room I wasn't aware of until I got to the hotel, so I wasn't prepared for that.
It was a beautiful and quiet hotel, lovely staff, great breakfast, my room 516 was so nice and the housekeeping staff was pleasant and very helpful
Stayed in September 2021
Reviewed: September 24, 2021
Williams
United States of AmericaThat the pool wasn't open
I loved everything
Stayed in August 2021
Reviewed: July 31, 2021
Susan
United States of Americadinner was pretty bad. The dinner menu was terrible as was the food. we only had 1 dinner due to it being so poor.
Breakfast was very limited but it was good. The servers were very good and friendly.
Stayed in July 2021
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