1201 Kings Avenue, Jacksonville, FL 32207, United States of America
#62 of 157 hotels in Jacksonville
Guests' ChoiceBased on 623 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.4
Facilities
8.3
Staff
8.7
Value for money
7.6
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Jamison
United States of AmericaBreakfast could have been all inclusive
seemed like the average free breakfast most hotels include but charging extra instead
Stayed in March 2024
Reviewed: March 16, 2024
Aleesia
United States of AmericaStaff were a little short and curt when fulfilling requests.
Good location, decently cleaned.
Stayed in February 2024
Reviewed: March 11, 2024
Debra
United States of AmericaBroken elevator, cold breakfast, pay to park.
Lobby
Stayed in March 2024
Reviewed: February 22, 2024
Kinya
United States of AmericaStaff was amazing
Stayed in February 2024
Reviewed: February 7, 2024
Hope
United States of AmericaUncomfortable bed and pillows. Hotel rooms are very dated. Faucets barely turned and tub/shower didn’t divert. Shower head was partially clogged.
Location and friendly staff
Stayed in February 2024
Reviewed: January 28, 2024
Latoya
United States of AmericaThere was hair on the bathroom floor that wasn’t mine
The staff was friendly and the location was perfect
Stayed in January 2024
Reviewed: January 17, 2024
Pamela
United States of AmericaThere was a fee for breakfast which we were not told about until the end of the serving line. My booking said it included breakfast but I was being asked to pay. We did not get breakfast there.
Location and clean.
Stayed in December 2023
Reviewed: January 2, 2024
Robert
United States of AmericaMy opinion, if there’s a game in town and your booked up A lot of guess will be at the bar area when it’s open. The bartender was very rude to some guess. She could have been overwhelmed by having a big area to cover and being the only person. Prob could have made more in tips and more sales for the hotel
Location was great! Front desk staff was great! Parking was great!
Stayed in December 2023
Reviewed: December 14, 2023
Timothy
United States of AmericaThe weather, cold and deary.
The Restaurant/ Bar. Pool & Spa.
Stayed in November 2023
Reviewed: December 14, 2023
Shay
United States of AmericaI don’t like that parking costs $20 a night, and the breakfast was not very good.
The beds are very comfortable. The pool and hot tub area is very nice.
Stayed in December 2023
Reviewed: November 25, 2023
Patti
CanadaPool location. No sun
Comfy bed
Stayed in November 2023
Reviewed: September 18, 2023
Maria
United States of AmericaClose to the venue I was going to. Clean and worth the value.
Stayed in June 2023
Reviewed: September 9, 2023
Marc
United States of AmericaNo comments to give; we liked everything
The location was not far from EWU, where my youngest son is attending.
Stayed in August 2023
Reviewed: August 8, 2023
Hope
United States of AmericaHotel needs a facelift. Rooms are dated.
Staff is always friendly. Location.
Stayed in August 2023
Reviewed: July 20, 2023
Karmen
United States of AmericaHad to pay extra for breakfast. Location wasn't good.
Nice pool, room was clean
Stayed in July 2023
Reviewed: July 18, 2023
Jaqueshia
United States of AmericaRooms could of been a bit more updated and the sheets had a few stains on them had to go get things to clean up a bit but other than that it was decent
The lobby, the staff, and pool area I liked
Stayed in July 2023
Reviewed: June 26, 2023
Brenda
United States of AmericaI didn’t like the car service it offered. They took us to a concert and refused to come pick us up! We were stranded in a city we know nothing about! Horrible
Stayed in June 2023
Reviewed: June 24, 2023
Lynn
United States of AmericaBeds were very comfortable and the room was spacious. The staff was very friendly and helpful! Parking is included.
Stayed in June 2023
Reviewed: June 22, 2023
Kenna
United States of AmericaThe system was down so they had to write down your card information. Due to that my room/card was charged for 2 meals I did not order. I did speak to someone & she said they would refund me back. But I did not like that
Close to the restaurant & arena we went to for a concert
Stayed in June 2023
Reviewed: June 21, 2023
Tipton
United States of AmericaHard mattress, ac in the room could not get temp below 76deg. The hallway ac was broken. Loud and obnoxious music from personal cell phones was being played while we were trying to have dinner at the hotel resteraunt. Paying for additional parking at 20$ a night on a weekday was a little steep.
Clean and freindly
Stayed in June 2023
Reviewed: June 19, 2023
Sandra
United States of Americathere was no complementary breakfast for almost $200 a night. They did offer a breakfast buffet starting at $14.99 but it was what most places serve for free Ex. cereal, toast, fruit, etc. Also our tub was stained so bad that it looked dirty even though it was supposedly clean. And the system was conveniently down when we arrived and took us over an out to get checked in. And most aggravating was the fact that their website still has amenities and services listed that they are not doing anymore such as the free shuttle…it should be updated so that people know what they’re really getting.
the beds were very comfortable
Stayed in June 2023
Reviewed: June 18, 2023
Kevin
United States of AmericaIf I had to be honest the area not but like three blocks away is excessive filled with vagrants. And if your bringing your family into this area just be cautious. That and everything you want to do In this area expect to walk or take the tram because finding parking that you can actually use on the street is dam near impossible.
Location was great if your doing anything in the center of Jacksonville. I mean your no more then a 15 minute walk or a 4 minute drive from the river walk area .
Stayed in June 2023
Reviewed: June 13, 2023
Erika
United States of Americaclean and nice
Stayed in June 2023
Reviewed: June 11, 2023
James
United States of Americathe staff was very helpful & friendly!
Stayed in June 2023
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