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7550 Gaylord Parkway, Frisco, TX 75034, USA
6 October 2015
눉The water to make hot drinks in the lobby was never hot. When you pop the do not disturb on the door, the room cleaner pops a card under your door to say you've missed your room being cleaned and you should contact reception if you need anything. This was at 9.50am. There was a food container left in our fridge (stank) - front desk offered another room but we couldn't be bothered to move all our stuff. Was given extra hhonors points as an apology. Advertised room service until 9 pm but when calling at 8.30pm was told it wasn't available that night. Front of desk provided a list of external food providers that would deliver and again provided hhonors points as an apology.
눇Beds are great - you can set the level of softness/firmness. Double queen room was spacious. Walking distance to the shopping mall.
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