7979 Willow Chase Boulevard, Houston, TX 77070, United States
#147 of 429 hotels in Houston
Guests' ChoiceBased on 116 hotel reviews
8.1Cleanliness
8.5
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
8.6
Value for money
8.1
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End of dialog contentReviewed: 14 February 2024
Paul
United StatesThe beds are stiff and the pillows are super soft worn out
The location is great and the happy hour and restaurant are awesome
Stayed in February 2024
Reviewed: 28 December 2023
Toru
JapanLittle bit doubt if the extra branket was cleaned.
Not so many people when I stay there.
Stayed in December 2023
Reviewed: 9 December 2023
Broussard
United StatesBed to hard
Location
Stayed in November 2023
Reviewed: 18 September 2023
Shatamia
United StatesThe price difference and dirty tub
Booking quoted me93.72 after there taxes but was charged 119.75 .. Besides black hair in the tub it was ok.
Stayed in September 2023
Reviewed: 24 April 2023
Vanisha
United StatesNA
Very clean and very nice place and surrounded by a number of places to eat.
Stayed in April 2023
Reviewed: 4 July 2022
Mary
United StatesThe cold meal choices
Would like more hot breakfast
Stayed in July 2022
Reviewed: 10 March 2022
Kevin
United StatesRooms near the stairs can be a little noisy if other patrons fail to recognize quiet hours. Also, the room we got had a very small sink area with no counter space for personal items. However, these two inconveniences are not deal-breakers that overcome the Hilton experience and reputation.
The room was clean, and the beds were comfortable. Having a single-serve coffee/tea maker in the room is very convenient.
Stayed in March 2022
Reviewed: 6 December 2021
Cynthia
IrelandThe telephone in the room was not working
Breakfast was brilliant and location accessible and excellent
Stayed in December 2021
Reviewed: 21 September 2021
David
United StatesPool wasn't available
Stayed in August 2021
Reviewed: 25 July 2021
Matisy
United StatesIt was clean nice location
Stayed in July 2021
Reviewed: 25 July 2021
David
United StatesThey need to have evening dining service as they used to. Bar too.
Selection for breakfast was marginal. Only one employee in the dining area so only service from behind the kitchen window.
Stayed in July 2021
Reviewed: 19 July 2021
Deeryka
United StatesThe room was soooo comfortable
Stayed in July 2021
Reviewed: 14 July 2021
Fatima
United StatesBed was not comfortable. We had the ac on 69 on night & it was still hot. We reserved a king bed junior suite, but when we arrived we were told the junior suites do not have a king bed. I was very disappointed.
Breakfast was great. Staff was great. Room was nice.
Stayed in July 2021
Reviewed: 9 July 2021
Sandra
United StatesLandscaping entrance and very hidden
Bedrooms sanitary
Stayed in June 2021
Reviewed: 21 June 2021
Roxana
United StatesRoom 217 had a Bed cover with a "weird" spot, would be much better if this is replaced coming from a Hilton. However, it would also solve the issue if this was flipped to the end of the bed and tucked in under the mattress if not possible to replaced it.
Overall what is expected of the name of the hotel. Staff super friendly and polite. Junior suit was bigger than what we need it. Love it overall. We were right across from elevators and we didn't hear any noise during the night. It was just right. Parking available at no charge and breakfast included.
Stayed in June 2021
Reviewed: 4 May 2021
Teresa
United StatesThe pillows are the only thing that I was very disappointed with, who likes flat pillows?
Everything else was great, the room was clean and roomy and comfortable.
Stayed in May 2021
Reviewed: 29 April 2021
Diean
United StatesHad a loud stupid fire drill it no fire at 5am But Safety 1st.....
Stayed in March 2021
Reviewed: 22 April 2021
Ivan
United StatesArea around the hotel was run down. The price I paid should have included breakfast. The was a small sign posted with the cost of breakfast. I didn't see the sign until I sat down to eat.
Bed was comfortable
Stayed in April 2021
Reviewed: 25 March 2024
Green
United StatesN/A
N/A
Stayed in March 2024
Reviewed: 5 March 2024
Lara
United StatesDid not receive what I asked for per booking. I had the option for an extra cot/bed via booking and (only reason I closed this facility-to have 3 beds) and once I was at the location I was told there was 3rd bed option anymore. Making it very uncomfortable to sleep 4 larger individuals in 2 queen beds. Breakfast was not included. No more towels were added to my room after asking for them and giving them our dirty towels.
The cleanliness of the facility. Very modern feel. Well kept.
Stayed in March 2024
Reviewed: 12 December 2023
Tadeusz
United StatesBroken heater and no heating during night, paid wifi and water bottle in room! Smell of the room
Breakfast was ok
Stayed in November 2023
Reviewed: 2 December 2023
Kyle
United StatesBed was uncomfortable
Stayed in November 2023
Reviewed: 9 November 2023
Michael
United StatesNothing
It is clean, fairly priced and the staff and restaurant staff are exceptional.
Stayed in November 2023
Reviewed: 8 September 2023
Jennifer
United StatesEverything was excellent
10/10 everything
Stayed in September 2023
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