1501 Interstate 35 North, New Braunfels, TX 78130, United States of America
#10 of 31 hotels in New Braunfels
Guests' ChoiceBased on 198 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.8
Value for money
7.7
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 30, 2023
Jonda
United States of AmericaA bit ridiculous to charge $2 for a water bottle in the room. No thanks, I can buy a whole case for less than $5. Breakfast not included in the price unless you select as an option.
Liked the wall-dispensed soap and hair products. Staff was pleasant, room was nice and comfortable.
Stayed in December 2023
Reviewed: November 25, 2023
Maurica
United States of AmericaThe bathroom did not seem clean
It was right off the highway
Stayed in November 2023
Reviewed: November 23, 2023
Bridget
United States of AmericaAll was great but the noise… small children in hallway and next door room..could hear everything going on..adults in hall on phone…was noisy day and night..my only complaint.
Stayed in November 2023
Reviewed: September 26, 2023
Jason
United States of AmericaPillows could have been better
Stayed in September 2023
Reviewed: July 14, 2023
Nicole
United States of Americathe back gate was open at the pool and people not staying there used the facility. Multiple people.
I loved the people at the bar and grill section. Great drinks, food, and service
Stayed in July 2023
Reviewed: July 7, 2023
Kyla
United States of AmericaYou had to pay for the water bottles that was in your room and you had to pay for breakfast instead of getting it for free because it was a restaurant..
That everything was clean.
Stayed in July 2023
Reviewed: July 5, 2023
Alan
United States of AmericaThe hotel staff were very nice and professional, The breakfast was good and plentiful.
Stayed in July 2023
Reviewed: January 7, 2023
Cullinane
USADecor in the rooms are outdated
Gentleman at the front desk was able to check me in quickly and made sure I had everything I needed to enjoy my stay.
Stayed in January 2023
Reviewed: October 20, 2022
Skylar
United States of AmericaNothing in particular
I liked the cleanliness and the location. Everything was very affordable for group of people. Definitely recommend!
Stayed in October 2022
Reviewed: October 18, 2022
Sheree
United States of AmericaAs much as the rooms cost, there should’ve been provided some sort of breakfast free.
Easy check in the staff was great. The rooms are clean well stocked overall really good experience.
Stayed in October 2022
Reviewed: October 17, 2022
Skylar
United States of AmericaNothing
I really enjoyed the rooms and rates I got for my stay. Everything was very affordable and clean. The staff was very friendly and kind. Definitely recommend this location !
Stayed in October 2022
Reviewed: August 20, 2022
Anibal
United States of Americapool was dirty not good that should be the main attraction on a hotel
The front of the building be nice
Stayed in August 2022
Reviewed: August 3, 2022
James
United States of AmericaThe bar was not open.
Good Breakfast. Decent location.
Stayed in August 2022
Reviewed: July 4, 2022
Lymaris
Puerto RicoOne of the rooms has stains in the wall, the bathroom needs more cleaning, has stains. the toilet paper base was broken in one of the rooms. Requires more attention to the rooms.
I like the location, customer service, rooms are comfy. The front desk beautiful and clean. The breakfast area Ramiro was wonderful. They gave us an excellent service.
Stayed in July 2022
Reviewed: June 2, 2022
Charles
United States of Americafreeway noise
Stayed in June 2022
Reviewed: June 1, 2022
Andy
United States of AmericaN/a
they let me check in early to get ready for a wedding I had to attend - so the service was great
Stayed in May 2022
Reviewed: May 22, 2022
Thomas
United States of AmericaDid not eat breakfast
Stayed in May 2022
Reviewed: May 19, 2022
Rachel
United States of AmericaThey only had a cold breakfast available and you would have to pay for a hot breakfast. For what they charge for the room it should had been free
Very clean and staff very friendly...
Stayed in May 2022
Reviewed: May 16, 2022
Bill
United States of AmericaTHE ROOM NEEDED A LOT OF CARE. THE SHOWER DOOR WOULD NOT CLOSE, LONG-TERM DIRT IN THE SHOWER AND CAULKING COMING OFF THE TILE. COULD NOT GET WIFI WITH THEIR HELP. NOT THE HILTON WE ARE USED TO!
LOCATION GREAT FOOD GREAT
Stayed in May 2022
Reviewed: May 12, 2022
Katherine
United States of Americamy truck was broken int o in the front of the building
Stayed in May 2022
Reviewed: February 14, 2022
Rachael
United States of AmericaSystems were down and could not check in early as intended so it made for huge inconvertible as we were late for the wedding
Comfortable bed and Jared at the front desk was super nice
Stayed in February 2022
Reviewed: January 16, 2022
Andreas
United States of AmericaThe staff was super friendly and helpful.
Stayed in January 2022
Reviewed: January 2, 2022
Jonathan
United States of AmericaNothing
Breakfast was good and got alot if food
Stayed in January 2022
Reviewed: December 27, 2021
Wendy
United States of Americaneeded some modern updatws
staff were friendly
Stayed in December 2021
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