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63 West 35th Street, New York City, NY 10001, United States of America
April 12, 2016
눉What's not to like?
눇staff went out of their way to help at least three times. super friendly. I left my phone cord in the room after I vacated it. By the time I was in the lobby the receptionist made sure to find me and tell me that it was being delivered to me in a minute. Good call by housekeeping upstairs.
April 5, 2016
눉Not happy with the older lady at concierge. Very unhelpful and impatient. She was flustered by the simplest queries. Shouldn't be doing that job.
눇Great customer service from Sid, the concierge and Todd, the bartender.
April 5, 2016
눉They didn't have a continental breakfast and the restaurant charged $19.99 for a buffet breakfast. Also the management of the hotel wouldn't give me credit for registering with the HHonors points program because I reserved with Booking.com. I told them that Hilton charged my credit card not Booking.com and they still wouldn't give me point credits for the 3 nights we stayed there.
눇Right near the subway. Far enough away from the busy areas of NYC but close enough to walk to GCS. Will stay there again. Room was a nice size, bed very comfortable. We were on the 25th floor facing the Empire State building which was 1 block over. View was impressive. Worth the extra money for a high floor with a view.
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