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  5. Reviews of Hilton Garden Inn Washington DC Downtown

Reviews of Hilton Garden Inn Washington DC Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

815 14th Street Northwest, Northwest, Washington, D.C., DC 20005, United States of America

#89 of 152 hotels in Washington, D.C.

Guests' Choice

Review Score

Based on 1290 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Very clean

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Great location and great place to stay with friendly service , albeit a bit pricey
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    I found the room service hours to be a bit odd only working for 5 hours a day.

    I liked the location and the customer service was super friendly.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Had a great stay, room was clean and comfortable, location is great. The price is a bit steep and there is no breakfast
    • Leisure trip
    • Family with young children
    • King Room with City View - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Too expensive, staff inattentive but cordial, no free breakfast vs the cost per night. No signs for the pool location

    The location was great

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    The hotel is like a home away from home.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    None.

    Its cleanliness and comfortable room.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Ok but I was expecting more from a Hilton
    • Leisure trip
    • Family with young children
    • King Room - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor lobby and desk people

    Location, good restaurant

    Stayed in April 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Homeless people coming in the hotel to sit in lobby

    Walking distance to the Whitehouse and the Lincoln memorable site

    Stayed in February 2024

  • Reviewed: March 29, 2024

    8.0
    It was a good location, we felt safe and any needs accomadated.
    • Leisure trip
    • Couple
    • King Room with City View - High Floor
    • Stayed 3 nights

    It would have been nice to have some maps available to see the main attactions.

    Location- the monuments were within walking distance

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    The location was great and the rooms were ok. Staff was nice enough. There is a nice workout area and pool. They offer
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    I expected a bit better quality from a Hilton. The rooms were clean but the bedding was very thin. Like, really thin. Looks like they renovated from the 80’s with a coat of paint over doors that didn’t match the new decor. I’d give the rooms a c+.

    The location was great. Easy walk to all the sights of DC.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Overall I loved the property and I had a good stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was an ant on the bed , however the staff made up for this issue .

    The staff was nice and it was a good location

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    We used the pool a lot and I noticed the area didn't seem to be cleaned during the day. The chair cushions seemed a bit worn out and the poolside area could have been cleaner.

    The breakfast was excellent, loved being able to choose from a variety. Would have preferred one more cereal option - there were a lot of kids cereals, cornflakes would have been good. Good location. The room was clean and the bathrooms were good, hot shower and good water pressure.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Fantastic location in DC
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The ONLY thing I didn't love- and this is so nitpicky - is that our room was right across from the ice machine and elevators, and that woke us up a couple of times. Other than that, the room worked perfectly for our family of four.

    The Hilton Garden Inn was fantastic. It's two blocks from the White House (which is helpful when you need to drop off bags before going there), immediately adjacent to bus and subway transportation and the staff is great.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Great!
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom wasn’t very clean. But we still enjoyed our stay.

    Friendly staff, great location, comfortable sleep.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    A comfortable and enjoyable experience at the Hilton Garden Inn
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    The breakfast was very good and the service was excellent.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room with City View - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of street noise overnight. Very little sleep.

    Comfortable room/bed

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The staff were all very friendly and helpful.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Pleasant stay at Hilton Garden Inn
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    In general paying for parking sucks in DC. But the valet at the hotel is the same as parking your vehicle yourself in a garage, so you might as well take advantage of the service. They did a good job getting the vehicle to us when needed and informing us how to use the app. So this could be a like/dislike item. :-)

    Nice hotel, very good location, close to activities, restaurants, museums, etc.

    Stayed in December 2023

  • Reviewed: January 11, 2024

    8.0
    Great hotel, but the staff were the highlight. Thank you!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very conveniently located. The breakfast was excellent. The staff were very helpful.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Way too many Garden Hiltons - they need to number them

    Nice rooms and a very good restaurant

    Stayed in December 2023

  • Reviewed: January 2, 2024

    7.0
    Nice staycation.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant was understaffed, could've been a better variety of food. The room we had was next to a busy street. It was very loud.

    The staff was nice, great location.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    8.0
    Good location, not too nice experience at breakfast with the waitresses.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights

    Although breakfast was included in the price we paid, the waitresses harrased us every single morning, because they wanted us to pay. First, they wanted us to sign a bill, then they came back and explained that they think we should pay and tip them. That happened every single day, it was very very annoying. So guys, do not sign anything and do not pay.

    Great location, it is less than 5 minutes walk from the White House, however, there are very few places around where one can get food. Fairly good breakfast, nice pool, nice bar.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    A month has passed since the deposit was completed, but it has not yet been returned. The person in charge has not yet returned, so there has been no promise of when it will be returned. I also thought that if I hadn't messaged the representative, they might have forgotten about returning my deposit.

    Breakfast was very satisfactory for the price.

    Stayed in November 2023

  • Reviewed: December 20, 2023

    9.0
    Nice hotel in DC.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Not many restaurants close by.

    The beds were good, having the restaurant and bar was great as there aren’t many other options really close.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    8.0
    Good location for sightseeing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is in a very convenient location.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Almost excellent…
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The air conditioning unit in the room was very loud and woke me up at night. I also could hear street noise as I had a room facing the street. This was a little annoying.

    The hotel is in a good location. The room was very clean and large. The in room facilities are very good. Breakfast at the hotel was also decent - a typical American style breakfast. The gym and pool are nice but are small. The staff were very helpful.

    Stayed in December 2023

Showing 1 - 25

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