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100 West Glenoaks Boulevard, Glendale, CA 91202, United States of America
August 15, 2016
눉Climate control was difficult. Either too hot or too cold. Seemed like the thermostat did not work. Also the tv remote did not work very well in that room. There was also a gap between the window panes. A little disconcerting. Both temp control and tv remote were better when we returned and had a different room.
눇The staff were very helpful. Overall very nice.
August 14, 2016
눉The carpet in my room was wet. Awkward door that leads to the next room. Bathroom was small and toilet was dirty. The room was very small for what I paid. For it being the Hilton, I was very disappointed.
눇Location was good, close to Universal Studios and the mall. The staff was nice and professional. AC in room worked well.
August 14, 2016
눉Carparking girl downright rude reported to hotel shw even took our dauly stamped ticket and said we had to get another each day frim reception, she should be sacked plain and simple. Said free parking on booking was a fee for this at hotel only booked because of free parking would have looked elsewhere if not free. Hotel staff honoured parking but had to remind everytime the staff attending reception even after getting gi ahead from manager. So more attention to detail required
눇Food breakfast staff courteous.
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