12 Via de Luna Drive, Pensacola Beach, FL 32561, United States of America
#30 of 66 hotels in Pensacola Beach
Guests' ChoiceBased on 508 hotel reviews
7.8Cleanliness
8.1
Comfort
8.3
Location
9.3
Facilities
8.0
Staff
8.5
Value for money
7.3
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Phillip
United States of AmericaIf I had to pick a dislike I would say maybe food prices was a little pricey
The view location, location, location perfect
Stayed in April 2024
Reviewed: April 8, 2024
Johnathan
United States of AmericaVery low water pressure in the outdoor bathrooms.
Loved the view from our room, pools, DJ outside one day and access to the beach with chair options
Stayed in April 2024
Reviewed: April 6, 2024
Robbin
United States of AmericaCost of breakfast bar
Overall, very pleasant experience
Stayed in April 2024
Reviewed: April 2, 2024
Chelsea
United States of AmericaCustomer service wasn’t great
Close to the beach
Stayed in April 2024
Reviewed: February 23, 2024
William
United States of AmericaOnly glitch was a false fire alarm.
Location was excellent. Staff was very friendly and helpful.
Stayed in February 2024
Reviewed: February 15, 2024
Chelsea
United States of AmericaWe were put in a room right next to the 24 hour gym and could hear weights slamming all night long got no sleep.
It was clean and in a great location
Stayed in February 2024
Reviewed: January 29, 2024
Steven
United States of AmericaWe could not enjoy the pool or hot tub as it was full of kids until very late
Stayed in January 2024
Reviewed: January 8, 2024
Lamont
United States of AmericaLimited to only 1 restaurant on the property
Location, Location, Location
Stayed in January 2024
Reviewed: December 18, 2023
Holly
United States of AmericaThe bathroom was not clean. One lamp shade had orange stains around the top, and there was mold on the curtains
Location
Stayed in December 2023
Reviewed: December 13, 2023
Michelle
United States of AmericaThe only issue I had was the bed. It just wasn’t up to my comfort level which happens a lot for me with hotels so not their fault.
I went during the holiday season and OMG!!! This place was beautiful. The lobby is filled with all sorts of beautiful Christmas trees. The restaurant is sleek and beautiful. The swimming pools are beautiful. Also has a hot tub. I chose a room facing the gulf. The view was stunning.
Stayed in December 2023
Reviewed: September 17, 2023
Fred
United States of AmericaTrying to get housekeeping to come - have to go to front desk for everything since they don’t answer the phone
On the beach
Stayed in September 2023
Reviewed: September 13, 2023
Michael
United States of AmericaRoom wasn't ready at check in time. Parking is free and were charged $15. Fee was removed.
Great location close to many restaurants. Clean, good pool and beach, nice outdoor bar.
Stayed in September 2023
Reviewed: August 25, 2023
H
United States of AmericaShower did nothing drain and ran onto floor.
Location good
Stayed in August 2023
Reviewed: August 12, 2023
Jill
United States of AmericaOur toilet was running non stop. It wax very annoying. We tried to get it fixed but it did t work. For the price of the room I think beach chairs and umbrellas should be included.
We love the convenience of everything. Pool is amazing for kids and parents. Staff is amazing too! Great views as well
Stayed in August 2023
Reviewed: July 28, 2023
Victor
United States of Americalocation
breakfast
Stayed in July 2023
Reviewed: July 28, 2023
Barbara
United States Minor Outlying IslandsPrice Restaurant (Salt) expensive
Location Pool
Stayed in July 2023
Reviewed: July 27, 2023
Eric
United States of AmericaOnly nice if you stay in tower 2. Tower 1 is old, rusty, plumbing hums, air conditioner sounds like a helicopter landing and balcony door won’t open or shut without force and noise. Bulldoze it. $500 per night is a joke for tower 1. Every single thing cost extra.
Location
Stayed in July 2023
Reviewed: July 15, 2023
Veronica
USANothing, it was a great experience!
The staff, was very friendly. The room was wonderful. The balcony was amazing!
Stayed in July 2023
Reviewed: July 13, 2023
Tommy
United States of AmericaTo much traffic for elavators
Stayed in July 2023
Reviewed: June 28, 2023
Kelly
United States of AmericaPrice and quality of the room service breakfast were poor.
Our room wasn't ready at 4:30 due to housekeeping backed up, but the manager worked hard to get us in as quickly as possible. We were worried about the reviews we read about construction, but it appeared to be finished, or at least wasn't noticable. The outdoor bar was open, and the music/activities out by the pool were really fun. Our queen suite was very nice and clean with a great view. Breakfast room service was prompt, but very overpriced for the quality. Our omelet and French toast were cold and just OK. All in all it was a great stay for a quick overnight trip.
Stayed in June 2023
Reviewed: June 26, 2023
Jessica
United States of Americavending and food was pricey, pool bar was u see construction the entire time. only one elevator was working which cause for long wait times. ice maker was broken on our floor. just a lot of inconveniences.
location was great
Stayed in June 2023
Reviewed: June 25, 2023
Harvey
United States of Americaone elevator was out. line waiting for elevator use. Ice machine on our floor was also no working
Right on the Beach the Location and Breakfast Buffet was excellent
Stayed in June 2023
Reviewed: June 6, 2023
Patricia
United States of AmericaThe long wait on the food from restaurant but we was taking care of..
The nice beach view from balcony
Stayed in June 2023
Reviewed: May 30, 2023
Ronny
United States of Americavery clean and updated
location was within walking distance of most attractions in Pensacola
Stayed in May 2023
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