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Reviews of DoubleTree by Hilton Pleasanton at The Club This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7050 Johnson Drive, Pleasanton, CA 94588, United States of America

#6 of 14 hotels in Pleasanton

Guests' Choice

Review Score

Based on 158 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    I found my stay to be comfortable and at a very convenient location with very kind staff.
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I had carne asada nachos at the restaurant for dinner and they were messy and too fried. I would not order that again. Also, the lights in the bathroom were too dim for me.

    Breakfast was tasty and filling with several healthful options.

    Stayed in April 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    Variety of breakfast limited.

    Rooms confortable. Proximity and free acess to a great fitness center.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    8.0
    Overall is okay~the total price was slight different from what I saw on the app
    • Leisure trip
    • Couple
    • King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little noisy during the night.

    The room was clean and staff was nice.

    Stayed in January 2024

  • Reviewed: November 28, 2023

    9.0
    A very comfortable and accommodating hotel
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Vending machines were not stocked.

    Well maintained and well trained staff. But I mostly stay to use the Bay Club next door

    Stayed in November 2023

  • Reviewed: August 10, 2023

    7.0
    It was a nice hotel, it served our needs
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A second elevator, long hallways

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Bar was only open from 5-10. Vending machines didn't accept cards, and they must have been empty for most selections. No bottled water in room and tried to purchase some and didn't have any in machine.

    Very nice place. Clean,nice entrance and parking. There is no noise from the freeway from the room or the pool area.

    Stayed in August 2023

  • Reviewed: June 9, 2023

    9.0
    The hotel sits in a great location with a plethora of shopping and restuarants around. A must stay!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good.

    We liked the amenities the hotel had to offer and enjoyed a quiet time in our room.

    Stayed in May 2023

  • Reviewed: May 16, 2023

    7.0
    I wouldn’t come again, but it was wonderful! thank you.
    • Leisure trip
    • Solo traveler
    • King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    The food was not good at all. I was disappointed In the quality of food and beverages. I wish there was music at the pool area and restaurant/ bar. It would really bring the place to life.

    I enjoyed the pool area and the staff and employees were all friendly and accommodating. I felt like royalty! The hot oatmeal chocolate chip cookie made my night!

    Stayed in May 2023

  • Reviewed: February 18, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    breakfast was poor and expensive. it’s the reason that i won’t stay there again

    Stayed in February 2023

  • Reviewed: January 2, 2023

    9.0
    very enjoyable would recommend
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    not close to shops or bus / train services

    rooms comfortable and spacious quiet food was good staff were fire friendly and helpful

    Stayed in December 2022

  • Reviewed: November 23, 2022

    9.0
    we were there to visit a sick family member so glad it was one less thing to worry about!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    very clean, comfortable, welcome staff!! warm cookies hit the spot!

    Stayed in November 2022

  • Reviewed: September 1, 2022

    7.0
    OK
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Restaurant food was terrible

    No breakfast, location is below a busy raised interstate.

    Stayed in August 2022

  • Reviewed: August 1, 2022

    8.0
    I enjoyed my stay there! Room was quiet, comfortable and clean!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights

    I thought that furniture was outdated. The chair in room looked very used and should be changed. Coffee machine should be more modern. Room felt a little bit stuck in the 80s Shower faucet was very very loud! I hope it can be fixed,

    Staff at hotel weas great and super helpful! People working there were welcoming, friendly and smiling. We were travelling with a baby and were offered a crib to put in our room! That was so helpful! I liked how clean was the room and bathroom, Very happy for that! Great toiletries! The view on mountains was beautiful. We had an air conditioner! It was important on such hot day!

    Stayed in July 2022

  • Reviewed: July 24, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was really uncomfortable. Very lumpy.

    Liked the pool area and bar/restaurant. Room was spotless.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    9.0
    Staff was extremely polite, friendly and accomodating
    • Business trip
    • Group
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night

    The children of families that were staying there for a tournament were a little rowdy in the AM, running through the halls and were loud. It would be nice if there was a cut off time in both the pool and jacuzzi area for children; like 9:00 PM, so that the adults could use from 9:00 - 11:00 PM. We had panned on using, but at 10:00 PM there were still a lot of children using both areas.

    The location was good, easy to access, unfortunately, we were unable to make breakfast

    Stayed in July 2022

  • Reviewed: July 12, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights

    Friendly and helpful staff

    Stayed in June 2022

  • Reviewed: May 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was close to restaurants and our venue.

    Stayed in May 2022

  • Reviewed: March 27, 2022

    9.0
    Very good location tucked away but just a couple minutes away from stores and restaurants!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    I can't think of anything.

    Breakfast was okay just like other buffets. The staff was amazing though super friendly and very helpful! Everyone that worked there were always so nice and friendly, love this place! I will definitely be staying here again everything here was so clean! It was also nice to have free access to the huge gym next door, what an extra bonus!

    Stayed in March 2022

  • Reviewed: March 25, 2022

    9.0
    Quiet, clean, convenient
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Was a bit pricier than I normally spend but wanted to stay where the team was staying.

    Basketball tourney for high school granddaughter. Room was clean and despite all the teenagers staying here, it was quiet.

    Stayed in December 2021

  • Reviewed: February 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Hard uncomfortable bed

    Good breakfast, friendly staff

    Stayed in February 2022

  • Reviewed: September 20, 2021

    7.0
    Very nice for the time i was there and to complete my business.
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights

    Could smell cigarette smoke walking down the hallway.

    a nice location and access to the gym next door.

    Stayed in September 2021

  • Reviewed: September 5, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Place is showing its age. Shower valve took some twisting to get correct settings.

    Great location

    Stayed in August 2021

  • Reviewed: August 25, 2021

    7.0
    Good
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The mix up when i paid cash for dinner. At check out, it took 20 minutes to prove i paid cash even though i had the receipt the waiter gave me. Front desk had to call the employee at home to prove i paid cash. I was late for a funeral that i had to speak at.

    Room was quiet. Not as clean as prior visits. Hair on bathroom floor and chair had food crumbs in it.

    Stayed in August 2021

  • Reviewed: August 15, 2021

    7.0
    Room can use some updating and deep cleaning, staff can be more friendly to guests.
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Perhaps hypoallergenic sheets would be much appreciated for someone easily allergic like me. There were also tons of dust by the window area which made our room somewhat stuffy Tub can use some reglazing/deep scrubbing or cleaning or better yet get updated. Front desk could be more friendly. Room can use some general updating for example lighting. Could be more ambient rather than cool white light shades. Room gets warm in the middle of the night as the AC automatically shuts off which was very uncomfortable and made our baby (6 mos.at the time) and myself sweat during our sleep.

    Location was fine. Breakfast was okay. Price was alright. Parking was easy.

    Stayed in July 2021

Showing 1 - 25

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