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9800 Westover Hills Boulevard, San Antonio, TX 78251, United States of America
June 5, 2016
눉Had to turn around and walk out of the restaurant. Went to sit down at one of the tables by the window, it was filthy around the floor. It wasn't like they were busy either. Such a convenient place to eat, but obviously needing attention to management. Wish them luck!
눇Nathan was very nice and helpful. Helped us with our luggage with a smile and prompt picking us up from Sea World. Asked if we needed anything, and was very accommodating.
May 31, 2016
눉The hotel air conditioner either isn't on or isn't working. It was 98 degrees w 90% humidity. We would walk into a hot lobby, hot elevators, hot hallways and hot restaurant. The employees were awful and rude. The only employee that was nice and helpful was the shuttle driver Primo. The air conditioner in my room wouldn't cut off so my actual room was freezing and stuck on 63. The rest of the hotel was extremely hot and miserable. Worst vacation ever because of my terrible hotel stay.
눇Worst experience I've ever had I want a refund.
April 20, 2016
눉The room had a distinct unpleasant odor-musty. The staff that was there was pleasant but there were few of them so it was difficult to get assistance. The restaurant was disappointing in terms of what it offered. This was a 2.5 star place with 4 star pricing.
눇The outdoor fire pits were nice and afforded us a good place to sit around and lounge without the bar ambiance.
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